B2B marketers splurging on content and digital; struggling with ROI

New Greenhat and ADMA report on B2B marketing strategies for 2015 finds marketing ROI is the top challenge

Delivering marketing ROI remains the top challenge for B2B marketers this year, while many are still struggling to capitalise on or successfully utilise new enablement technologies like marketing automation.

Challenges with effectiveness was one of several themes highlighted in the new B2B Marketing Outlook 2015 report, produced by Greenhat in association with ADMA.

The report found the top two marketing objectives for 2015 are generating leads (81 per cent) and nurturing leads (78 per cent).

Digital marketing is taking the largest portion of the overall B2B marketing budget at 28 per cent, up from 23 per cent year-on-year, followed by traditional offline marketing at 21 per cent. Top digital tactics for this year are email, e-nurturing and social media marketing.

Proving social’s worth remains a challenge, however. Only 20 per cent claim to have chalked up strong results from social activities last year, while 25 per cent saw some results but found these to be “not cost effective or consistent”. Twenty-eight per cent also admitted there was no emphasis on being able to measure ROI on social media activities in their organisation. For those engaged in social, LinkedIn was the B2B platform of choice.

Related: Can you market B2B using social media?

Content marketing also came up as a vital area of investment for B2B marketers, with 17 per cent of budgetary spend allocated to this area, a rise of 54 per cent year-on-year. Three in four respondents said content is a ‘key pillar’ to their marketing efforts, with top content types including short articles and blogs, case studies and video.

Just under two-thirds of marketers plan to do more content amplification and syndication activities this year to ensure content gets to the right people. Sixty-four per cent of respondents are creating or publishing blogs and online, up from 51 per cent in 2014.

There’s also a push around for better personalisation. Demographic and physiographic buyer personas had been developed by 43 per cent of B2B marketers surveyed, up from 35 per cent year last year, and 22 per cent are planning to create these segmentations. Just over one-third have also mapped a lead journey for customers from unknown prospect to sale and 27 per cent plan to.

But it’s ROI that’s still the biggest hurdle. According to the report, 46 per cent of respondents said marketing ROI was the biggest challenge they face last year, even more so than generating leads (38 per cent).

On a positive note, overall B2B marketing budgets this year are rising, with 36 per cent of respondents saying they’ll increase by at least 5 per cent in 2015.

In terms of marketing technology utilisation, just under half of B2B marketers are using marketing automation, and 64 per cent of them have integrated this platform with their CRM. Yet only 38 per cent of marketing automation users are satisfied or very satisfied with their ROI, down 13 per cent year-on-year. Eight per cent of the budget will be spent on marketing automation this year, the report found.

The report was based on a survey of 455 marketers undertaken in November and December last year. The majority (59 per cent) have fewer than five full-time staff in the marketing team, while 28 per cent had more than 10 employees.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Data has the power to build or burn brands

A brand can be severely wounded by use or misuse of any of its assets and you could say data has the greatest power of all to inflict damage.

Lucy Acheson

Head of data strategy and customer experience, LIDA

Totto and your inorganic future

At Cannes Lions this year we’ve been treated to many artificial intelligence (AI) insights. It’s one of the major discourses of our time.

Richard Brett

CEO, opr

Personas of one and the rise of ‘always there’ marketing

I’ve got some bad news. The ‘always on’ marketing approach that many companies have only just fully implemented is already out of date.

Nigel Roberts

Founding partner and strategy lead, Yell

The best design always features a minimalist approach to the use of color. Many designers are tempted to use many different colors but us...

Jose Salas

How email marketing automation is helping this Aussie electrical wholesaler enter the digital age

Read more

E-mail automation is a wonderful thing, especially for digital marketing. It's interesting to see how these tools are becoming more and m...

Claudia Evans

How email marketing automation is helping this Aussie electrical wholesaler enter the digital age

Read more

Machine learning represents the future for digital marketing. I'm glad that there are strides being made in this direction and that even ...

Claudia Evans

Looker eyes benefits of machine learning to connect with customers

Read more

I read you post full. It's really good .

Yusuf

Salesforce ups the Marketing Cloud ante with Datorama acquisition

Read more

Promotion is difficult. You should be able to do it. Sometimes it turns out bad, and when you turn to professionals, it turns out well - ...

Jordan Samuil

Village Roadshow partners with Lion for pourage rights and promotional partnership

Read more

Latest Podcast

More podcasts

Sign in