​Flamingo AI releases business update following trading halt

ASX-listed artificial intelligence-based assistant provider confirms it now has 10 clients for its sales and service virtual assistants

Home-grown artificial intelligence assistant company, Flamingo AI (ASX:FGO), has confirmed 10 clients are progressing through paid trials and nine are now deploying its virtual sales and service assistants. 

In a business update following a requested trading halt by the ASX earlier this week, the company said clients now include Nationwide Mutual Insurance Company its only monthly recurring revenue client, Liberty Mutual, AMP, CHUBB, CUA, WISR and MetLife Asia. Two others which were unnamed.

Nine are deploying Flamingo's virtual sales assistant and one is deploying the virtual service assistant.

Flamingo AI is based in Sydney and New York and provides AI-powered virtual assistant platforms for enterprises, with an emphasis on financial services. Its platforms are known as ‘Rosie’, the cognitive virtual sales/service assistant, and ‘Maggie’, the virtual enquiry assistant, and new development ‘Libby’, an unsupervised learning capability or knowledge engine of the platform for data. 

The company also reported it has developed its own machine learning and customer journey technologies, with a number of patents pending.

In March, Flamingo commenced a trial with Liberty Mutual Insurance Company in the US with its cognitive virtual assistant guiding customers through auto insurance quotations. Liberty Mutual is currently in live evaluation mode where customers are interacting with Flamingo AI’s cognitive virtual assistants.

This followed confirmation of a trial earlier this year with Credit Union Australia.

Flamingo successfully raised $10m in capital in the December quarter of 2017. The company raised $5.1m in capital in September 2017 and $3m in 2016, and has achieved incremental cash receipt growth each quarter.

Flamingo kicked off operations as a cloud-based machine learning technology company focused on customer experience, and was acquired by ASX-listed player, Cre8tek, after being approached during an investment raising round in 2016. It then listed on the local stock exchange in November 2016.  

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu

 

 

 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

Conversations over a cuppa with CMO: Coles Group's Lisa Ronson

​In this week's instalment of Conversations over a Cuppa with CMO, we talk with Coles Group CMO and our former #1 in the CMO 2018, Lisa Ronson, about how the supermarket giant has approached marketing and customer engagement and how she's coped with the transformative and significant impact of the COVID-19 crisis as a leader and brand strategist.

More Videos

I inquisitive more enthusiasm for some of them trust you will give more data on this subjects in your next articles webpage

Jennifer Reagan

Melbourne Fashion Week: Using digital and insight to drive engagement and attendance

Read more

I recommend only good and reliable information, so see it webpage

Jennifer Reagan

What automated design is going to do to 3D printing and product customisation

Read more

Thanks, that was a really cool read webpage

Jennifer Reagan

Report: Accountability key to marketing's influence in business

Read more

Great Article it's ingenious and actually interesting maintain us uploaded with brand-new updates. its was really beneficial. many thanks...

Jennifer Reagan

Foxtel employs wearable technology to give AFL fans a more sensory experience

Read more

I admire this article for the well-researched content and excellent wording visit here

Jennifer Reagan

Will 3D printing be good for retail?

Read more

Blog Posts

The 10 commandments of marketing in COVID times

With social and economic uncertainty and the changing political landscape, how can CMOs adapt to seize opportunity?

Duncan Wakes-Miller

GM, marketing, Audika Australia and New Zealand

Why direct response advertising is winning this year

In response to the COVID-19 crisis, brands around the globe are going into hibernation and waiting out the ongoing storm. CMOs have dramatically slashed their budgets across every single form of media, digital included.

Sabri Suby

Founder, King Kong

Taking back control of your tech

To win in customer experience, brands need to take back control of their technology.

Michael Titshall

VP, managing director, R/GA Australia

Sign in