Transport for NSW calls for beacon ideas to help customers

The state transport department is challenging tech-savvy visionaries to think up new ways leverage bluetooth technology to make public transport use easier

Transport of NSW is challenging tech savvy innovators to think up new ways to implement beacon technology in an effort to lift customer experiences and make catching public transport easier.

“We’re always looking for new ways to deliver better information, products and services to our customers and we want to work closely with the technology industry and entrepreneurs to see what they can come up with,” deputy secretary of customer service, Tony Braxton-Smith, said. “The Future Transport Beacon Innovation Challenge aims to focus the brightest minds in technology to showcase what is possible using Bluetooth beacons.”

Beacons put out low energy signals that can be picked up by mobile phone apps and used to provide information and prompts.

Submissions are now open for ideas to find new uses for a network of Bluetooth beacons already set up at Chatswood Station and bus interchange as part of a separate trial to help customers with vision impairment catch public transport more easily.

According to Braxton-Smith, the trial now underway at Chatswood Station and bus interchange uses the beacons to help customers with vision impairments navigate between trains, buses and places of interest in and adjacent to the interchange by sending location signals to a mobile phone, which then gives the customer audio cues.

“Other potential uses include providing customers with information about the next train services, local attractions or how to find your way from your train to your bus," he said. “We are open to any and all ideas that will improve our customers’ experience catching public transport. We’re keen to see how far this technology can go.”

The Beacon Challenge is a part of the Future Transport program. The best submissions will earn access to the trial beacon network from 10 October to 13 November. If the concept proves successful in the trial, the inventors will be invited to a live Demo Day to showcase their concepts to a panel of Transport for NSW leaders.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Does your brand need a personality review?

There are five tell-tale signs your brand needs to take a long hard look at itself.

Charlie Rose

Senior Strategy Consultant, Principals

How to create profitable pricing

How do we price goods and services? As business leaders, we have asked ourselves this question since the history of trading.

Lee Naylor

Managing partner, The Leading Edge

Sport and sponsorship: The value of event sponsorship

Australia’s cricketers captured the nation’s attention during their recent run to the semi-final of the ICC Men’s World Cup. While the tournament ultimately ended in defeat, for over a month it provoked a sense of belonging, hope and empowerment for millions of people across Australia. Cricket, and sport in general, has a near-unique ability to empower individuals, irrelevant of their background, demographic or nationality.

Nikhil Arora

Vice-president and managing director, GoDaddy India

I should check these guidelines. I think it's important for me. Thanks for the info!

Juana Morales

IAB releases social media comment moderation guidelines

Read more

I didn't know about that. Thanks!

Jamison Herrmann

Twitter 'recap' helps you catch up with missed tweets

Read more

😂😂😂😂😂😂😂😂

Max Polding

What it takes to turnaround an iconic Australian brand

Read more

I spend a lot of time in my professional life as a provider of marketing solutions trying to persuade customers that CX, UX, UI and Custo...

sketharaman

Gartner VP: Why CMOs and CIOs must band together to make CX a discipline

Read more

I live the best deals at LA Police Gear.

Tyrus Rechs

6 Ways to ramp up Social Media to Your Web Design

Read more

Latest Podcast

More podcasts

Sign in