Facebook offers 'free' Wi-Fi in exchange for check-ins

Hotels and other businesses will require users to check in at their Facebook Pages to get free Wi-Fi

A check-in page for Facebook Wi-Fi
A check-in page for Facebook Wi-Fi

More hotels, shops and other businesses will soon be offering free Wi-Fi to customers if they agree in return to "check-in" at the business from their Facebook account.

It's the result of a partnership between Facebook and Cisco Systems that's been in pilot since last year and is now being rolled out more broadly, the companies said Wednesday.

To take part, businesses must first load a piece of Facebook software onto their Cisco router. When a customer opens a Web browser they're taken to a page that asks them to "check in" using their Facebook login. In return they get access to the Wi-Fi.

Businesses can benefit because the check-ins give them more exposure on Facebook. The social network will also give them information about the people who check in, like their age, sex and location, which the businesses can use for marketing programs. Facebook says it will provide "aggregated, anonymous" data, meaning it won't be linked to individuals.

"Businesses can analyze this data to better understand their customer's preferences and deliver targeted promotions," Facebook said, "ultimately improving their advertising and marketing campaigns."

Facebook benefits, too, because it encourages businesses to set up Facebook Pages and possibly run more ads on Facebook. And it helps Facebook keep the attention of its users, who can also get free Internet access from Google at places like Starbucks.

The offer extends a pilot that saw about 1,000 Wi-Fi deployments at small and medium-sized businesses in 50 countries. The program announced Wednesday is designed to target larger companies, a Facebook spokeswoman said.

Some of the world's best-known businesses are piloting the service, according to Cisco, though it didn't name many. It said the restaurant chain Bonefish Grill is testing the service at two restaurants in the U.S.

The program could also help businesses target their advertising campaigns for customers checking in on mobile devices. Mobile is an important channel because more than 50 percent of consumers use mobile phones while shopping in a store, Cisco said.

If people don't want to sign in using Facebook, they'll still be able to access the Wi-Fi by entering a code, Facebook said, though presumably it will be up to the business whether they provide them with it.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

3 marketing mistakes to overcome when courting prospective customers

Marketing that urges respondents to ‘buy now’ is a little like asking someone to marry you on your first date. At any time, only 3 per cent of the market is looking for what you’re selling, so the chances of your date randomly being ‘The One’ is pretty slim.

Sabri Suby

Founder, King Kong

Why are we dubious about deep learning?

The prospect of deep learning gives those of us in the industry something to get really excited about, and something to be nervous about, at the same time.

Katja Forbes

Founder and chief, sfyte

Why you can’t afford to fail at CX in 2019

In 1976 Apple launched. The business would go on to change the game, setting the bar for customer experience (CX). Seamless customer experience and intuitive designs gave customers exactly what they wanted, making other service experiences pale in comparison.

Damian Kernahan

Founder and CEO, Proto Partners

Red Agency YouGov Galaxy Report, February 2019 Predictors Study. https://redagency.com.au/re...

Vanessa Skye Mitchell

DNA-based marketing: The next big thing?

Read more

RIP holden

Max Polding

Marketing professor: For Holden, brand nostalgia ain’t what it used to be

Read more

Where does the claim that 2 million Australians have tested come from ? Anecdotal information suggests that this is way off the mark.

David Andersen

DNA-based marketing: The next big thing?

Read more

Thank you for the info , being part of a digital marketing agency in kerala , this proved handy and get to know with upcoming trends. htt...

Dotz Web Technologies

Predictions: 9 digital marketing trends for 2019

Read more

So who then is correct? The Research or The skilled Digital people.

Anene

Report reveals Australia faces digital skills shortage

Read more

Latest Podcast

More podcasts

Sign in