Is your brand Gen Z ready?

Student affinity site UNiDAYS’ APAC vice president reveals why it’s critical brands understand and connect more with Gen Z

Gen Z are already becoming more influential than Millennials, so if you’re not talking to them now, you’re really going to miss out in the longer term, Unidays' APAC vice-president, Ed Schmidt, claims.

“I think more brands need to get to know them and how valuable their loyalty can be as a customer from their student days and as they move into various life stages,” he told CMO. “And a lot more Australian uni students live at home but still work, so they actually have a high disposable income compared to other generations. They also love to go out a lot and are a lot more confident.”

Founded in the UK in 2011, the global student affinity network offers discounts for everything from fashion and lifestyle brands to technology, and now has a footprint in 32 countries. Through its technology platform, Unidays claims to be able to verify the status of 142 million students globally, or 70 per cent of the world’s university student population.

Recent research conducted by the group revealed that while Gen Z will make up 40 per cent of the population by 2020, brands are still not doing enough to understand or reach this growing market segment.

According to Schmidt, Gen Z are often harder to reach and connect with compared to other generations, and standard marketing tactics that worked for prior generations won’t necessarily work or resonate.

“Gen Z live in a world of everything on demand – even their attention span is really short, so you have to understand this audience really well," he said.

“Exclusive offers with brands is a great way to start the conversation with Gen Z, which is where we come in. We help brands better understand this generation and help brands establish a connection with this audience as early as they can while leveraging the power of our global network.”

UNiDAYS’ APAC vice president, Ed Schmidt, says it's time more Aussie brands start connecting with Gen Z
UNiDAYS’ APAC vice president, Ed Schmidt, says it's time more Aussie brands start connecting with Gen Z



To date, Unidays has worked with over 600 brands globally, and lists some of the biggest and most relevant to a Gen Z audience including Apple, ASOS, The Iconic, Dell and Deliveroo. At the same time, the company conducts extensive research to help brands better understand their customer base and even discover new customer segments.

Closer to home, Unidays entered the Australian market in 2012 and now has a fast growing member audience of 450,000 students in Australia and New Zealand. The Australian Unidays team is expanding fast, made up of 14 Gen Z experts based in Sydney.

“The research we’ve done has already help brands like Cotton On and Princess Polly in Australia look at new market segments ,” Schmidt said.  “We also help with retargeting and segmentation – and we’ve already done a lot of the ground work for the brand, which is why they like to work with us.”

Schmidt agreed Gen Z are certainly expecting more hyper-personalisation from brands, as well as greater social media engagement, given they are true digital natives.

“They expect an authentic relationship with brands but don’t ever assume you know this audience, Gen Z is always one step ahead – and they’ve already made a decision whether to like you or not,” he said.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu


 


Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Is customer segmentation dead?

Ginni Rometty, the CEO of IBM, announced the death of customer segmentation five years ago saying, "The shift is to go from the segment to the individual. She might have been a bit premature for most marketers, but if customer segmentation isn't dead yet, it's definitely on life support.

Richard Taylor

Senior digital strategist, Spinach

How people buy brands

Andrew Ehrenberg was a giant in the field of marketing science. He believed scientific methods could reveal law-like patterns of how people buy. In this post, I summarise one of Ehrenberg’s most important discoveries and its implications on how people buy brands.

Kyle Ross

Strategist, TRP

Is artificial intelligence riddled with bias?

The purpose of Artificial Intelligence (AI) has always been to replace the menial and repetitive tasks we do each day in every sector, so that we can concentrate on doing what we do best. Saving time and money has certainly been a decent outcome as AI infiltrates the business landscape, however, now we are starting to see problems that cause major issues in practice.

Katja Forbes

Founder and chief, sfyte

At the deeper levels of artificial intelligence, computing machines make all kinds of correlations among whatever data is available to th...

Fraction Tech

Is artificial intelligence riddled with bias? - Customer Design - CMO Australia

Read more

https://myiplookup.com/ - find your ip address and location information in our main page. Also there are many ip tools you can use : IP L...

savefrom

iSelect outlines new approach to arrest ineffective marketing as its reports full-year results

Read more

https://myiplookup.com/ - this website will allow you to View Alexa Ranking and graph Check http headers of a website, tool to compare te...

savefrom

The Star's first CMO creates all-new marketing team

Read more

Good tips to follow. Thank you!

Anna Travis

5 things every business can do to drive brand loyalty

Read more

Thank you! That was useful to know.

Belia Adam

Why your best social marketing brand tool could be hiding in plain sight

Read more

Latest Podcast

More podcasts

Sign in