Sheffield joins newly established Australia Post executive team

Former News chief digital officer joins to head up consumer and community at AusPost

Australia Post has confirmed former News Corp digital leader, Nicole Sheffield, is joining Australia’s postal player as its new chief of consumer and community.

Sheffield replaces Christine Corbett, who announced her departure from the business in March after more than 27 years in the business. Most recently, she was acting EGM of consumer and community, Australia Post’s first chief customer officer role.

Sheffield has spent the past 10 years with News Corp, holding such roles as CEO of News Digital Networks Australia and CEO of NewsLifeMedia before becoming chief digital officer in 2017. She was also formerly GM of lifestyle channels for Foxtel. Sheffield announced her departure from the group in February.

In a statement to staff, AusPost CEO, Christine Holgate, said Sheffield’s extensive career in marketing and media and her exposure to digital change were key reasons for her appointment. Sheffield will report directly to Holgate.

“Nicole is an outstanding marketing and business leader who combines a deep understanding of Australian consumers with vast digital experience,” Holgate stated. “She has enjoyed an extensive career in Australian media, where she has led businesses that, like Australia Post, are going through considerable disruption and require rapid transformation.

“Nicole’s energy, drive and proven leadership skills, coupled with her critical appreciation of what our community post offices are facing and their need to be strong and relevant for the future, made her an exceptional candidate for this very important role.”

Holgate said Sheffield’s appointment rounded out her executive leadership team and complements individuals such as COO and ecommerce lead, Bob Black; plus new head of products and innovation, Ingo Bohlken; international chief, Annette Carey; and EGM of business and government; Gary Starr.

It’s also a big step forward in gender equality at the executive table, Holgate added.

In her statement to staff, Holgate also thanked Corbett for her 28 years of service and her lasting legacy. Corbett officially leaves on 13 July.

"Christine indicated to me when I first joined Australia Post that she felt it was time for her to pursue new opportunities elsewhere. She offered to stay and support me while I transitioned into Australia Post, built our strategy and recruited our new executive leadership team. I am extremely grateful for her support to both myself and for her broader leadership at Australia Post," she said. 

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu  

 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

5 cornerstones of a strong digital culture

Creating a strong company culture may sound like a daunting task, but it’s actually pretty straightforward. In fact, company culture is created in exactly the same fashion as a religion or democracy. Behaviours created from the organisation’s inception are reinforced over time by leadership, attracting like-minded people and eventually reaching critical mass to become an accepted ‘truth’.

Anthony Stevens

Founder and CEO, Digital Asset Ventures

Should you rebuild your company’s tech stack in blockchain?

The question I get asked most regularly these days is: ‘Do I need to rebuild my company’s systems on Blockchain?’ And the answer, every time, is ‘No, you’re asking the wrong question’.

Michelle O'Keeffe

CEO, Engaging.io

Customer value proposition: Getting the brand promise to your customers right

Throughout my career, I have witnessed a litany of brand names that profess to have a unique customer value proposition (CVP). In reality, however, they’ve had little more than a ‘value proposition’: A simple list of benefits applied to a general audience.

Ric Navarro

Global director of marketing and communications, Norman, Disney & Young

What is your opinion about chatbots serving your customers? My belief is bots are going to be the future of customer service and fulfilme...

Giridhar Prathap Reddy

NAB taps power of AI chatbots for business customer service

Read more

Thanks for writing about chatbots. Definitely bots have the exciting future when it comes to customer engagement, transactional and conve...

Giridhar Prathap Reddy

Deloitte TMT Predictions: AR and mobile crucial for marketing success in 2018

Read more

Hi there! Thanks for this interesting article! I love to read about new technology and software that makes our lives easier. I'm looking ...

Julia Summer

Wartsila overhauls Web platforms to create ‘seamless’ brand experience across all devices

Read more

RE: Sales and marketing SLAs, often the choke point isn't the teams but them getting the data into the tools they want to use with the da...

Ed Fry

Why sales and marketing alignment is more important than ever

Read more

Thank you for the good and very helpful information. It is very interesting. I love all the things you share and see your beautiful creat...

รัตนาวดี ภูมิวรรณ

Former eHarmony marketing chief joins telco startup

Read more

Latest Podcast

More podcasts

Sign in