IBM confirms Sangster as CMO liaison leader for AI APAC; announces more appointments

Vendor brings on three experienced marketing and advertising industry leaders as part of a growing team focused on helping organisations better employ its cognitive solutions across Asia-Pacific

Jodie Sangster will join the IBM Watson team as CMO AI program leader as part of a new triumvirate of executives tasked with helping the Asia-Pacific marketing and commerce communities get a better handle on the application of artificial intelligence.

Sangster announced her resignation from the helm of ADMA and its more recently unveiled parent group, the Australian Alliance of Data Leaders (AADL), last week after a seven-year stint as CEO.

In a post to LinkedIn today, IBM director of Watson Customer Engagement (WCE) for Asia-Pacific, John Mullins, confirmed the high-profile industry leader had been appointed to a newly created role across the region, and is part of a team designed to help clients better make sense of, and employ, the vendor’s growing cognitive solutions offering.

Sangster is being joined in the growing IBM WCE team by former executive director of sales and marketing APAC for AKQA, Jeremy Smart, as digital agency segment leader, along with former Adobe SaaS projects leader for APAC, Jon Sheiman, as AI platform leader.

“Our focus at IBM Watson Customer Engagement is on developing a thriving interchange between clients, partners and agency leaders, that are using Watson powered AI to change the way in which we all do business,” Mullins stated in his LinkedIn post. “This requires a very particular set of skills and experience to push the frontiers of artificial intelligence in marketing, commerce and supply chain.

“Building and nurturing these critical CMO and agency relationships is a top priority for the IBM WCE business across Asia-Pacific. We’ve seen the impact Watson can bring to brands and agencies by embedding AI into the everyday applications of marketing and ecommerce professionals. This impact is to help them take action with confidence - delivering insights and uncovering market opportunities.

“To maximise the opportunities this new partner frontier represents, we have appointed respected industry professionals who are leaders in their field.”

Sangster is specifically tasked with leading discussions with CMOs across Asia on the big picture of AI in marketing. Mullins said her experience as CEO for one of the industry's core associations was a key reason for her appointment. 

Related: Sangster: Why associations must become the right-hand man to businesses

“We are excited to bring fresh perspectives to IBM Watson Customer Engagement and it’s a pleasure to welcome individuals as well-respected as Jodie, Jon and Jeremy to our team,” Mullins added.

The Watson Customer Engagement team is not new, but an extended version of the original IBM Commerce team with a broader focus on AI in marketing, commerce and the supply chain.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu  



Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

Conversations over a cuppa with CMO: Microsoft's Pip Arthur

​In this latest episode of our conversations over a cuppa with CMO, we catch up with the delightful Pip Arthur, Microsoft Australia's chief marketing officer and communications director, to talk about thinking differently, delivering on B2B connection in the crisis, brand purpose and marketing transformation.

More Videos

Hey WhatsApp chatbots need to be added to a business’ tool belt to engage with the always-on customers. Easy to build in literally 5 step...

Unnit Dedhia

How chatbot marketing brought a supernatural exhibition to digital life

Read more

We’re seeing an increase in customer loyalty after businesses began implementing Live Chat. Here’s your one-stop guide on Live Chat suppo...

Fiza Syed

Customer loyalty in the time of COVID-19

Read more

JP54,D2, D6, JetA1 EN590Dear Buyer/ Buyer mandateWe currently have Available FOB Rotterdam/Houston for JP54,D2, D6, JetA1 with good and w...

Collins Johnson

Oath to fully acquire Yahoo7 from Seven West Media

Read more

Hi This is George, Thanks for sharing this nice information about foodpanda blockchain. During this pandemic situation food delivery indu...

George David

foodpanda launches blockchain-based out-of-home advertising campaign

Read more

Did anyone proofread this document before it was published?

Beau Ushay

CMO Momentum 2020: How to embrace agile marketing

Read more

Blog Posts

Innovate or die

It’s hard to know if famed management and marketing guru, Peter Drucker, coined this phrase for dramatic effect. My belief is he was emphasising the notion that few products and markets are static and few organisations can survive without innovation.

Michael Valos

Senior Lecturer, Department of Marketing, Deakin University

Commissioning personas that get used

How to avoid the bottom drawer, and how to get value from the work you’ve paid for

Melanie Wiese

Chief strategy officer, Wunderman Thompson

Why It’s Going To Be A Bumper Holiday Season Despite the Pandemic

Behavioural science expert Dan Monheit, co-founder and strategy director of creative agency, Hardhat, writes that marketing chiefs should hold their nerve, as they have reason to be optimistic

Dan Monheit

Co-founder, Hardhat

Sign in