Telstra COO Kate McKenzie announces retirement

The telecommunication giant's chief operating officer departs after 12 years within the organisation

Telstra's chief operating officer, Kate McKenzie, announced her retirement after 12 years with the organisation.

Joining Telstra in 2004 as head of Telstra's regulatory group, McKenzie was part of Telstra’s CEO leadership team since 2007. Prior to taking on her position as COO in 2013, she was the group managing director of innovation, products and marketing for three years. In that role she led major product units including mobile, fixed voice, broadband, network applications and services, data and IP, the national broadband network team and the chief technology office.

Before Telstra, McKenzie was director-general of the Department of Commerce in New South Wales and held senior executive roles in government departments and offices.

She is a also the director of FOXTEL and Allianz Australia and a former director of Sydney Water and the Rail Corporation of New South Wales.

“It has been a wonderful 12 years with Telstra and I am very proud of all the people I have worked with and what we have achieved together," she said. "The time is right for me to change direction in my career. I leave knowing that Telstra, under Andy Penn’s leadership, has a great strategy for the future and wish the company, its people and its shareholders every success."

Telstra's CEO, Andrew Penn, said McKenzie had been a positive force for Telstra, supporting four Chief Executive Officers and working to build our technology and innovation capability.

"She has been a significant contributor to our customer-focused culture and a role model for women in the organisation. I have appreciated her support and counsel,” Penn added.

McKenzie will leave Telstra in the coming weeks. Group executive global enterprise and services, Brendon Riley, will be interim COO with immediate effect while a permanent replacement is found.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Designing for a cashless society

More movement has been made toward a cashless society recently, and already we are starting to see enormous implications across our society.

Katja Forbes

Founder and chief, sfyte

Setting advertising objectives for financial performance

I’ll often be talking to clients and at some point say, ‘the most important thing is justifying price’. Then moments later, ‘the most important thing is increasing the size of your customer base’.

Kyle Ross

Strategist, TRP

5 common mistakes to avoid in scalable customer experience

CX is about future-proofing your business by ensuring that your commercial model is always looped into your customers' needs, perceptions, values, beliefs, motivators, and detractors.

Tom Uhlhorn

Founder and strategy director, Tiny CX

Unfortunately, the title "AdTech Magic Quadrant" is misleading as it only represent a fraction of the ecosystem. It it is a useful docume...

Ludovic Leforestier

Report: Gartner recognises the best adtech players in Magic Quadrant

Read more

Thanks for writing about chatbots. Definitely bots have the exciting future when it comes to customer engagement, transactional and conve...

Giridhar Prathap Reddy

Australian Open chalks up strong ticket sales with chatbot

Read more

Hello, where are the explanations of all the levels explained? I'd like to review this with a couple of colleagues. Thanks.

Melinda Gonzalez

CMO launches CMO CX, debuts customer experience maturity assessment

Read more

A great and accurate commentary - today we rarely get true personalisation. On web journeys cookies or logins remember who we are, what w...

Ian Moyse

Salesforce: Personalisation is a long way off what consumers now expect

Read more

Very nice information !! We provide almost every indian satta matka games with fast results. Online Matka play becomes easy with genuine ...

rsgame

Image intelligence:10 must-see infographics for marketers

Read more

Latest Podcast

More podcasts

Sign in