Six tools aim to help marketers reach customers with the right message at the right time
It was challenging enough for marketers to try to understand their customers back in the desktop era, but today's multidevice world makes it even more difficult. Enter Google, which just launched a new suite of tools designed specifically to make that process easier.
Unveiled on Tuesday, the Google Analytics 360 Suite is a set of integrated data and marketing analytics tools designed to help enterprise marketers reach customers with the right message at the right time.
Six tools make up the new suite, four of them brand new. Google Audience Center 360, for instance, is a data-management platform aimed at making it easier for marketers to understand their customers and find more like them across channels, devices and campaigns. It offers native integration with Google and DoubleClick, and it's open to third-party data providers as well.
Google Optimize 360, meanwhile, is a website testing and personalization tool designed to help marketers deliver better experiences.
Google Data Studio 360 focuses on data analysis and visualization, integrating data across data sources and turning it into interactive reports and dashboards. The software taps Google Docs technology for real-time collaboration and sharing.
Then there's Google Tag Manager 360, which promises a simplified way to manage the lifecycle of the e-marketing tags used to integrate third-party software into digital offerings.
Finally, the last two tools in the suite are renamed versions of existing ones. Google Analytics 360, for instance, was formerly known as Google Analytics Premium and will focus on measurement and analysis of customer data. Google Attribution 360, formerly known as Adometry, aims to help advertisers evaluate marketing investments and allocate budgets.
The suite offers integrations with many third-party data providers and platforms, Google said. It also plugs into Google AdWords and DoubleClick Digital Marketing. All four of the new tools in the suite are currently in limited beta.
The new tools "appear to be powerful and built for the current fragmented market reality," said Greg Sterling, vice president for strategy and insights with the Local Search Association.
Integration and accessibility may be their chief differentiators, Sterling added.
The suite's user-friendly interface is particularly critical, said Denis Pombriant, managing principal at Beagle Research Group.
"The analytics need to fit the marketer, not the other way around," Pombriant explained. "I think this does that."
Before jumping on board with the suite, though, marketers would do well to ask some basic questions, such as, "What are my customers' moments of truth?" and "What are the things they approach me for?" he added.
"It's a small list, and I think analytics would be more effective if we went after that list rather than attempting to boil the ocean with powerful analytics," Pombriant said.
Many marketers, agencies - and everyone in between - get caught up on bubble references and data points. They’ll use Facebook best practice as the only best practice for Facebook executions and only consider metrics and responses of the one channel they’re expected to deliver on.
A few weeks ago, our Prime Minister, Scott Morrison took it upon himself to tell companies and their CEOs where to go when it came to societal issues. It wasn’t an organisation’s place to get involved. Instead, he said it should be left to governments to solve societies challenges.
A study published in The Harvard Business Review found the time spent in collaborative activities at work has increased by over 50 per cent in the past two decades. Larger projects; complicated problems; tighter timeframes: These require bigger teams with specialised skillsets and diverse backgrounds, often dispersed globally.
In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.
Informative blog. Xero is a well-known revolutionized accounting software, specifically developed to provide best User Experience and mak...
NavkarConsultancyServices
Xero evolves to fit a changing marketplace
>Writes article about how to show diversity in an authentic way>All featured opinions are from white women
Jennifer Metcalfe
Food for Thought: How can brands show diversity in an authentic way?
Excellent post, congratulations !!! - Prof Paulo Coelho | https://www.drpaulocoelho.c...
Prof Paulo Coelho
The B2C and B2B marketing transformation helping Invisalign win more smiles
Great article - but regarding "For a team to achieve their full potential, Edmonson also advises leaders balance psychological safety wi...
Sim
3 skills you need to drive better collaboration - Business leadership - CMO Australia
I would invest money in machine learning. I think it's important to do that. Don't you agree?
Polly Valentine
Metcash to use AI for promotional planning optimisation in liquor division