Google woos enterprise marketers with a new analytics suite

Six tools aim to help marketers reach customers with the right message at the right time

It was challenging enough for marketers to try to understand their customers back in the desktop era, but today's multidevice world makes it even more difficult. Enter Google, which just launched a new suite of tools designed specifically to make that process easier.

Unveiled on Tuesday, the Google Analytics 360 Suite is a set of integrated data and marketing analytics tools designed to help enterprise marketers reach customers with the right message at the right time.

Six tools make up the new suite, four of them brand new. Google Audience Center 360, for instance, is a data-management platform aimed at making it easier for marketers to understand their customers and find more like them across channels, devices and campaigns. It offers native integration with Google and DoubleClick, and it's open to third-party data providers as well.

Google Optimize 360, meanwhile, is a website testing and personalization tool designed to help marketers deliver better experiences.

Google Data Studio 360 focuses on data analysis and visualization, integrating data across data sources and turning it into interactive reports and dashboards. The software taps Google Docs technology for real-time collaboration and sharing.

Then there's Google Tag Manager 360, which promises a simplified way to manage the lifecycle of the e-marketing tags used to integrate third-party software into digital offerings.

Finally, the last two tools in the suite are renamed versions of existing ones. Google Analytics 360, for instance, was formerly known as Google Analytics Premium and will focus on measurement and analysis of customer data. Google Attribution 360, formerly known as Adometry, aims to help advertisers evaluate marketing investments and allocate budgets.

The suite offers integrations with many third-party data providers and platforms, Google said. It also plugs into Google AdWords and DoubleClick Digital Marketing. All four of the new tools in the suite are currently in limited beta.

The new tools "appear to be powerful and built for the current fragmented market reality," said Greg Sterling, vice president for strategy and insights with the Local Search Association.

Integration and accessibility may be their chief differentiators, Sterling added.

The suite's user-friendly interface is particularly critical, said Denis Pombriant, managing principal at Beagle Research Group.

"The analytics need to fit the marketer, not the other way around," Pombriant explained. "I think this does that."

Before jumping on board with the suite, though, marketers would do well to ask some basic questions, such as, "What are my customers' moments of truth?" and "What are the things they approach me for?" he added.

"It's a small list, and I think analytics would be more effective if we went after that list rather than attempting to boil the ocean with powerful analytics," Pombriant said.

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

​ Creating a purpose-driven brand

So you want to be a brand with purpose. But what does it actually mean to build a brand with real meaning?

Paul Chappell

Partner and managing director, Brand + Story

Customer experience crisis: Proactively mitigating the risk of broken promises

Last Friday, three weeks after United Airline’s spectacular customer experience disaster, customers received a letter from the company’s CEO, Oscar Munoz.

The politics of branding

There have been some real doozies lately. I’m speaking of campaigns where brands have dipped their toe in - or jump straight into the deep end – of the political spectrum, aligning with social causes that seem to be the flavour of the day.

Paul Chappell

Partner and managing director, Brand + Story

Thank you Shane Blandford for carrying my Smarketing vision into KM !

Peter Strohkorb

​CMO Interview: Why aligning sales and marketing drives innovation at Konica Minolta

Read more

Thanks for helping me putting those threads of thoughts together. Simplification and connection - neat idea.

Mark Bayly

Tips from IAG on how to craft human-centred design

Read more

The problem with Box is that they made a couple of big mistakes - they first hired a bunch of unprepared kids and gave them big roles and...

Tim Woods

CMO interview: Why Box's marketing chief is rewarding staff for failing

Read more

At this point, being hit hard will also be subject for a detailed study. In honesty, too early to tell but there are precedents to follow...

Sean Lindeman

Australian Government to abolish 457 visa program

Read more

iflix is really a company with great potential. As a young company, iflix has forward-looking insights and able to identify data-driven m...

Serene Chan

How iflix used consumer intent data to gain 1 million subscribers in six months

Read more

Latest Podcast

More podcasts

Sign in