MCG ramps up technology spend to improve fan engagement

New Wi-Fi network and IPTV rollout in 2015 is part of a $45m investment into improving connectivity in the stadium

Melbourne Cricket Ground - IPTV screens
Melbourne Cricket Ground - IPTV screens

The Melbourne Cricket Ground (MCG) is rolling out a new high-density Wi-Fi network and IPTV digital offering in a bid to improve digital connectivity and fan engagement in the sporting ground.

The new technology project, announced today, will see a secure and high-density Wi-Fi network rolled out in and around the stadium, giving attendees better access to interactive content and connectivity during games. The stadium is also investing in a new IPTV system, which will distribute high-definition digital content in real-time to 800 screens throughout the MCG.

Other improvements include a new exterior LED lighting system consisting of 240 LED lamps, which will give teams and clubs the ability to personalise and theme the stadium for fans, as well as help provide improved external digital signage in Yarra Park. The MCG is also upgrading media and broadcasting facilities onsite.

The technology enhancements are the next phase in a $45 million investment into the MCG, which has already seen two new high-definition scoreboards as well as high-definition television production facilities.

The exterior lighting is due to go live by April, while the Wi-Fi and IPTV solutions are expected to be completed in time for the 2015 Boxing Day Test.

“This will take the fan experience to another level with significant improvements to the MCG’s connectivity,” Melbourne Cricket Club (MCC) CEO, Stephen Gough, said in a statement, adding that the MCG will soon be one of the most connected stadiums in the country.

“This increased capacity will be great news for the 4 million people who visit the MCG each year.”

MCC has appointed IBM as its head technical contractor, responsible for designing, evaluating technology and implementation. Cockram Construction will oversee the rollout as head contractor, and Cisco is also a partner in the project.

The MCC said it assessed stadiums globally to find a technology approach that put the fan’s experience first, highlighting Dallas Stadium, Metlife Stadium, Yankee Stadium and Wembley as examples.

“We have witnessed new technologies in action elsewhere and we want to ensure the MCG remains one of the great stadiums in the world,” Gough said.

The desire to bring more digital capabilities into the physical game experience was the subject of a panel on digital’s growing role in sporting experiences, held at the SCG earlier this week by the Trans-Tasman Business Circle.

During that panel, Cricket Australia’s executive general manager of media, communications and marketing, Ben Amarfio, pointed to the importance of building an at-match experience that equals the TV experience using digital capabilities.

Fellow panellist, and Commonwealth Bank’s general manager of brand, sponsorship and marketing services, Stuart Tucker, argued the industry wasn’t doing enough to address the digital experience of the fan in the stadium. CommBank is a Cricket Australia sponsor.

“We talk about the digital experience at home but we can’t forget about the fans in the ground,” he said.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, or join us on Facebook: https://www.facebook.com/CMOAustralia

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

Conversations over a cuppa with CMO: Microsoft's Pip Arthur

​In this latest episode of our conversations over a cuppa with CMO, we catch up with the delightful Pip Arthur, Microsoft Australia's chief marketing officer and communications director, to talk about thinking differently, delivering on B2B connection in the crisis, brand purpose and marketing transformation.

More Videos

Dear buyer/ buyer Mandate,We are direct end seller refinery company for the supply of Petroleum products.We have all available in tank, J...

Russian oil & gas trading llc

Starwood VP of marketing: Managing customer expectations requires emotional credit

Read more

Having an effective Point of Sale system implemented in your retail store can streamline the transactions and data management activities....

Sheetal Kamble

​Jurlique’s move to mobile POS set to enhance customer experience

Read more

Thanks for another excellent post. Where else could anybody get that type of info in such an ideal way of writing? In my opinion, my seek...

Stephan jordan

6 Mobile Marketing Trends to Leverage in 2014

Read more

Hey there! Very interesting article, thank you for your input! I found particularly interesting the part where you mentioned that certain...

Martin Valovič

Companies don’t have policies to disrupt traditional business models: Forrester’s McQuivey

Read more

I too am regularly surprised at how little care a large swathe of consumers take over the sharing and use of their personal data. As a m...

Catherine Stenson

Have customers really changed? - Marketing edge - CMO Australia

Read more

Blog Posts

Highlights of 2020 deliver necessity for Circular Economies

The lessons emerging from a year like 2020 are what make the highlights, not necessarily what we gained. One of these is renewed emphasis on sustainability, and by this, I mean complete circular sustainability.

Katja Forbes

Managing director of Designit, Australia and New Zealand

Have customers really changed?

The past 12 months have been a confronting time for marketers, with each week seemingly bringing a new challenge. Some of the more notable impacts have been customer-centric, driven by shifting priorities, new consumption habits and expectation transfer.

Emilie Tan

Marketing strategist, Alpha Digital

Cultivating engaging content in Account-based Marketing (ABM)

ABM has been the buzzword in digital marketing for a while now, but I feel many companies are yet to really harness its power. The most important elements of ABM are to: Identify the right accounts; listen to these tracked accounts; and hyper-personalise your content to these accounts to truly engage them. It’s this third step where most companies struggle.

Joana Inch

Co-founder and head of digital, Hat Media Australia

Sign in