Dynamics gets more social

Microsoft partners with InsideView

The latest version of Microsoft's cloud-based CRM system, released today, offers users in-applications access to 30,000 sources of news, financial and social information.

The new streams of information in the latest edition of Dynamics – dubbed Social Insights – are courtesy of a Microsoft partnership with InsideView.

"Until now, CRM users (whether they have a marketing, sales or account management role) were left to their own devices to discover and assemble insights manually. They searched thousands of financial, news and social sources in the cloud to find information that is essential to their success," InsideView's founder and CEO, Umberto Milletti, wrote in a blog entry.

"Marketing departments and sales teams have found themselves in the data aggregation business, trying to combine social media with financial information into their marketing workflow. This has been a very time consuming, inefficient proposition—usually with poor results.

"Starting today, users of Microsoft Dynamics CRM Online don’t have to spend time searching for information any longer, as real-time information aggregated from over 30,000 financial, news, and social sources appears natively within their CRM workflow."

Basic access to Social Insights will be free for customers using the Microsoft-hosted version of Dynamics.

The cloud-based edition Microsoft Dynamics CRM 2013 is available from today for Australian customers; the on-premise edition of Dynamics and deployments hosted by Microsoft partners will be available from the end of the month.

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Blog Posts

The rise of the conscious consumer

The concept of consumers boycotting brands and publishers isn’t a new one.

Jodie Sangster

CEO, ADMA

Cannes 2017: The Machines Are Here

It’s day 4 in Cannes and among the ever-growing divergent panels, presentations and workshops spanning from one end of the Croisette to the other, there has been a very real emergence of how artificial intelligence (AI) and machine learning needs to fit into the marketing ecosystem of today and tomorrow.

Aden Hepburn

Executive creative director and managing director, VML Australia

Is your content marketing missing the mark?

Does it ever seem like the content you create falls flat on its face or that the leads you’re generating aren’t worth following up?

Dan Ratner

managing director, uberbrand

Typo"claiming no other email service protects its users form spam, hacking and phishing as successfully as Gmail"I'm sure Google can help...

OlliesBlog

Google to stop scanning personal Gmail accounts for ad targeting

Read more

It is interesting. Rebrand is very good. Perhaps they should change the logo to something more modern. For example as it is - https://www...

David Hill

Grace Group undergoes first rebrand in 30 years to unify and contemporise

Read more

Hey Guys, just one small typo that changes a part of the story :“That was a really big step forward for our company because we didn’t hav...

Damian Young

Chobani tastes success with data analytics platform

Read more

This is amazing! Congratulations to Cochlear for continuing to lead innovation in every way!

Chris

How this marketing ops leader is lifting the automation ante at Cochlear

Read more

Interesting case! It seems like universities can also benefit from marketing automation. I've started using getresponse some time ago and...

Aaren

How marketing automation is helping drive CX change at Adelaide University

Read more

Latest Podcast

More podcasts

Sign in