Dynamics gets more social

Microsoft partners with InsideView

The latest version of Microsoft's cloud-based CRM system, released today, offers users in-applications access to 30,000 sources of news, financial and social information.

The new streams of information in the latest edition of Dynamics – dubbed Social Insights – are courtesy of a Microsoft partnership with InsideView.

"Until now, CRM users (whether they have a marketing, sales or account management role) were left to their own devices to discover and assemble insights manually. They searched thousands of financial, news and social sources in the cloud to find information that is essential to their success," InsideView's founder and CEO, Umberto Milletti, wrote in a blog entry.

"Marketing departments and sales teams have found themselves in the data aggregation business, trying to combine social media with financial information into their marketing workflow. This has been a very time consuming, inefficient proposition—usually with poor results.

"Starting today, users of Microsoft Dynamics CRM Online don’t have to spend time searching for information any longer, as real-time information aggregated from over 30,000 financial, news, and social sources appears natively within their CRM workflow."

Basic access to Social Insights will be free for customers using the Microsoft-hosted version of Dynamics.

The cloud-based edition Microsoft Dynamics CRM 2013 is available from today for Australian customers; the on-premise edition of Dynamics and deployments hosted by Microsoft partners will be available from the end of the month.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Why defining brand strategy is vital to capitalising on quick wins

Big brands were once protected from small brands by high barriers to entry. Big brands had the resources to employ big agencies, to crack big ideas and to invest in big campaigns. They had the luxury of time to debate strategies and work on long-term innovation pipelines. Retailers used to partner with big brands.

Troy McKinnna

Co-founder, Agents of Spring, Calm & Stormy

3 ways to leverage the talents of your team to avoid disruption

​According to the World Economic Forum in its most recent The Future of Jobs report, the most important skills for the future are not technical, task-oriented skills, but higher-order skills such as creativity, social influence, active learning, and analytical thinking.

Gihan Perera

Futurist, leadership consultant

CMOs, it’s time to stop squandering customer attention

Businesses continue to highly value the attention they buy through paid media, yet at the same time, many continue to disregard and under-value opportunities to connect with customers using their owned media.

Well written Vanessa!! Agreed with your view that human experience is marketing's next frontier. Those businesses who are focused on the ...

Clyde Griffith

Forget customer experience, human experience is marketing's next frontier

Read more

Great tips for tops skills need to develop and stay competitive

Nick

The top skills needed to stay competitive in a rapidly changing workforce

Read more

The popularity of loyalty programs is diminishing, though I'd say it is because customers are savvy enough to recognise when a loyalty pr...

Heather

It’s time for marketers to rethink their approach to ‘loyalty’

Read more

Thanks Nadia for sharing this blog. It has really useful and amazing information about Salesforce Commerce Cloud and digital engagement w...

Holly Smith

Adidas taps data and technology smarts to build personalised digital engagement with consumers

Read more

clearly someone who's jealous and only comments from the safety of being behind their keyboard

Peter Sibson

The purpose of purpose - Brand science - CMO Australia

Read more

Latest Podcast

More podcasts

Sign in