There’s so much choice available that customers can pick and choose who they buy from and where, when, and how it happens. They want to discover, research, evaluate, and purchase on their preferred channel. Give them that option, and they’re more likely to choose you. That’s the whole point behind the multi-channel approach.
Barcode scanning and Google Glass shared centre stage at the Mobile World Congress in Barcelona this week when GS1 demonstrated consumers scanning barcodes and accessing information using the new wearable device.
The demonstration was developed by the supply chain organisation in collaboration with the Open Mobile Alliance (OMA) and Swiss Research Institute, Icare, and is the latest step in their joint quest to bring barcode scanning capabilities to mobile devices.
Using Google Glass, GS1 showed an individual scanning a barcode on product packaging to access a range of product information such as nutritional content and recipes. This content can then be adapted to personalised preferences, provide special offers, consumer reviews and shared with others on social media channels.
The capability is yet another sign of the significance of wearable computing on a marketer’s ability to interact with and understand consumers.
In a statement, GS1 pointed out it had developed a number of data sharing services to allow brands and retailers to share accurate information about their products digitally. These services give app developers and the mobile industry access to the data they need to make innovations such as Google Glass, it claimed.
“Consumer’s today are using mobile devices to access instant product information from various online sources,” commented GS1 Australia CEO, Maria Palazzolo. “The next generation of barcode scanning is a key driver for consumers to access this information on demand and a tool for media owners to engage more effectively with users. Our demonstration using Google Glass is an innovative way for retailers, manufacturers and mobile solution providers to imagine the future and the way we share information on mobile devices.”
GS1 and the OMA have been working together since 2011 to make barcode scanning a reality on mobile devices. Later this year, they plan to launch a specification based on existing standards that mobile device manufacturers can use to integrate barcode scanning features and link to product information in their apps.
“If we can inspire the mobile ecosystem to see the possibilities for implementing the specifications we are developing, then this will be an exciting proposition for consumers,” Palazzolo said. GS1 hopes to see these as library components on all Android and IOS devices, she added.
“GS1 and OMA standards are critical in enabling this vision of the connected consumer of the future, whose shopping trip and product usage are augmented with trusted information and services,” OMA board chairman, Gary K. Jones, continued.
“With our knowledge of the mobile industry, we have been able to collaborate with GS1 to develop a specification that will allow innovation for the m-commerce and mobile advertising industry and will ultimately benefit consumers through a new generation of more intuitive applications.”
GS1 is a not-for-profit organisation that manages the system of product bar codes used by more than 1 million companies globally.