Print and TV are preferred advertising channels for Aussie consumers

Marketing Myth Busters survey from Adobe Systems finds advertising is influential and welcomed by consumers if the relevancy and chosen method of delivery is relevant but privacy concerns remain

Traditional print media and TV remain the two most preferred media channels for Australian consumers to view ads, according to a new survey sponsored by digital and creativity software vendor, Adobe Systems.

The Marketing Myth Busters report was compiled by market research group Edelman Berland, and found 40 per cent of consumers surveyed enjoy reading and viewing advertisements, with print magazines and favourite TV shows top of the list (33 per cent and 31 per cent respectively).

In contrast, more than half said online advertising was ‘annoying’, 39 per cent found it ‘distracting’ and 38 per cent said it was ‘invasive’.

The research also revealed 95 per cent of Australian consumers believe marketing influences their purchasing decisions. Seven-eight per cent of consumers believe marketing creates brands, against 93 per cent of marketers, but just 50 per cent said marketing should define future products (compared with 77 per cent of marketers).

The latest report was based on a survey of 250 senior marketers, as well as an online-based survey of more than 1000 consumers over 18 years old. It is the first of its kind undertaken by Adobe.

When asked about their view of certain types of promotions, 75 per cent of consumers rated funny ads as more effective than sexy ads. The report also found advertising created by professional marketers are perceived as most effective with the Australian consumer, followed by consumer or user-generated content. Not surprisingly, recommendations from someone the consumer knows and trusts, such as family, friends and co-workers, are most valued when it comes to considering a product or brand (69 per cent of respondents), followed by consumer reviews (45 per cent) and highly rated professional reviews (30 per cent).

When it comes to a company customising its products or services for customers, 53 per cent of respondents are ‘neutral’ and 38 per cent ‘positive’. There are plenty of concerns however around the privacy of data, and 84 per cent of consumers agree companies collect too much information on them. In addition, 82 per cent believe consumers have lost control of their privacy, and 73 per cent see targeted advertisements to consumers based on their behaviour as ‘creepy’.

According to Adobe Systems MD, Paul Robson, the research highlights the need for marketers to make better use of data when embarking on digital marketing activities to ensure they are relevant when communicating and engaging with consumers. The more personalised the approach, the more likely it is consumers will click on an ad online, and the greater the impact and ROI.

“The takeout from this research is that mass market activities online are nowhere near as effective as targeted information,” Robson told CMO. “With the right level of personalisation, advertising ceases to be advertising and becomes relevant content.”

The results also reflected social media’s role in driving engagement, and as a game changer in the way traditional industries communicate and consumers value information, Robson said.

“The expansion of peer-to-peer marketing is upending traditional industries as it expands from goods to include services. Industries from hospitality, education, tourism and transport must all now contend with peer-to-peer recommendations as the sharing of information immediately through social channels becomes the norm,” he added.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, or join us on Facebook:

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Building e-motional connections with customers

The warm weather is upon us. It’s a time of year often associated with the blossoming of love and relationships, which has me thinking about how marketing has leaped forward in its ability to build emotional connections with customers.

What happens when the 'market' becomes a 'customer'?

One of the insightful things that has been said to me recently came from an independent consultant working at a major FMCG client. He said: “The problem here is that we have some people who are world-class at marketing to the masses, but they haven’t got a clue about how to speak to a customer.”

3 Metrics to measure B2B content marketing ROI

Content marketing has become a key pillar for marketing departments of all sizes across the world. But how do you measure – and ultimately prove – the effectiveness of the time, money and energy spent on content marketing?

Customer Identity Management is becoming critical for enterprise companies looking to create meaningful interactions with their customers...

Michael Mitrakos

Customer identity management as a revenue driver for CMOs

Read more

Informative comments , I loved the info , Does anyone know if my assistant could get ahold of a blank 2011 IRS 8804 - Schedule A document...


Telstra unveils fresh digital content media services

Read more

So, the one thing I would say is .. the customer already has a voice, whether you wanted them to have one or not .. and they have a platf...

Paul Gilbert

Why digital strategy equals customer experience

Read more

Appliances online are doing a good job online, but they're still not giving customers a truly powerful online experience in my view. Wher...

Graham Howlett

Navigating the future of omni-channel retailing

Read more

For both businesses and marketers alike who want a digital marketing platform that supports data visualization, integrated analytics and ...


Adobe to bolster analytics capabilities of Marketing Cloud with Digital Analytix acquisition

Read more

Latest Podcast

More podcasts

Sign in