8.00am - 8.35am |
Registration |
|
8.35am - 8.40am | Welcome by CMO Publisher and Editor, Nadia Cameron | |
8.40am - 9.15am | International keynote: The art of customer leadership Aisling Hassell - Global Head of Customer Experience, Airbnb Download presentation |
|
9.15am - 9.25am |
Reinventing yourself in a digitally disrupted world |
|
9.25am - 9.55am |
Building an Adaptive Organisation |
|
9.55am - 10.05am |
5 lessons learnt from our most successful customers |
|
10.05am - 10.40am |
John Batistich - CMO advisor, former director marketing and digital, Scentre Group (Westfield) Cambell Holt - Chief Customer Officer, Mercer Cameron Pearson - Director, Growth, Innovation and Marketing, Cover-More Group |
|
10.40am - 11.10am |
Morning tea |
|
11.10am - 11.20am |
The Engagement Economy Has Arrived |
|
11.20am - 1.05pm |
Executive networking roundtables | Innovation, leadership and customer success using the 9Cs of modern marketing leadership |
|
1.05pm - 2.05pm |
Lunch |
|
2.05pm - 3.35pm |
- Sponsored by AppBoy
|
- Sponsored by Domo
|
3.35pm - 4.00pm |
Afternoon tea |
|
4.00pm - 4.25pm |
Creativity in leadership Dr Fiona Kerr - Leadership speaker, systems and neural complexity specialist, Adelaide University |
|
4.25pm - 4.55pm |
Championing change: Becoming your organisation's ultimate transformer Jane Sydenham-Clarke- CEO, Freemasons Victoria |
|
4.55pm - 5.25pm |
International locknote: Artificial intelligence, IoT, augmented reality: Today and tomorrow's martech |
|
5.25pm - 5.30pm |
Closing remarks |