Facebook lets marketers better reach audience segments

Marketers in Australia will soon have access to a new feature that allows them to reach audience segments based on people’s interests off Facebook.

Facebook is set to launch a new feature that gives marketers the ability to create a more relevant ad experience for people on Facebook using their interests.

The new partner categories allow marketers to reach their audiences based on the brands and products people buy. To date, advertisers on Facebook have been able to show ads to people based on their expressed interests, such as age, gender, favourite activities and city they live. Now, with partner categories, a marketer can also show ads on Facebook to people who, for instance, have previously purchased a particular product or service.

According to the social media giant, partner categories are targeting clusters created by its third-party data providers. Partner categories in Australia will use data from Facebook’s select partners including Acxiom, Experian and Quantium.

The partner categories are defined by partner data matching and have a packaged targeting option to reach people on Facebook based on their off-Facebook activity. Australia is the first market in Asia-Pacific to open up partner categories.

Facebook Australia and New Zealand managing director, Will Easton, said the new feature allows marketers to connect in a new and exciting way.

“Today we are announcing arguably one of our most exciting and innovative new product solutions in the Australian market,” he said. “As a result of new partnership agreements with Australia’s three largest data providers, Quantium, Acxiom and Experian, Facebook advertisers will now be able to connect with potential audiences in ways not seen before in digital advertising.”

Already, major brands are applauding the new partnership as alleviating multiple challenges in Australia’ rapidly evolving digital landscape. Nestlé’s head of media, Antonia Farquhar, said the multitude of touch points and platforms is creating a real challenge for many brand marketers to reach their target consumer.

“While many know that data is a crucial factor in the next big wave of innovation – which brands are embracing that and doing it well?” she said. “Our recent campaign for Nestlé Purina using partner categories on Facebook allowed us, for the very first time, to target actual pet owners, not just animal lovers. The results have been fantastic, and set a new precedent in how we find our consumers on Facebook."

Medibank’s marketing and brand general manager, Tamalin Morton also recognised that having a deep understanding of people is crucial for the health fund provier to remain relevant in a rapidly changing and competitive environment.

“We constantly strive to know more about our customers, to be in the places they need us to be, when they need us,” she said. “Having the ability to tailor our communications enables us to build trust and helps maintain our position as market leader.”

David Jones’ general manager of marketing communications, Victoria Doidge, said personally connecting with key customer segments is at the heart of the David Jones' customer strategy and recognises that data can play a big part in moving customer engagement forward.

“Especially on platforms like Facebook and Instagram, where so many of our customers spend so much time,” she added. “We are excited about the launch of partner categories for Facebook and Instagram, which will allow us to bring even more relevant messaging and inspiration to our customers.”

Acxiom managing director, Dean Capobianco, said the partnership offers great choice and combines Facebook's scale and engagement with the ability to target people using rich segments and powerful data insights.

“We’re very excited to be part of Facebook’s partner categories and further extend our services and expertise to marketers across the country,” he said. “We look forward to working with Facebook to continually reshape the world of marketing for advertisers.”

According to Quantium CEO, Adam Driussi, the partnership with Facebook will enable advertisers to connect with their audience at scale, based on a clearer understanding of actual shopping behaviours.

“The partnership with Facebook is the next stage in Quantium’s strategy of connecting advertisers directly with shoppers, via powerful media partnerships,” he added.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Top tips to uncovering consumer insights for business innovation

An in-depth understanding of consumers sits at the heart of what we all need to do, but we know it’s not always easy to uncover insights that will unlock a true innovation opportunity.

Matt Whale

Managing director, How To Impact

Is your customer experience program suffering bright shiny object syndrome?

You may have heard of ‘bright shiny object syndrome’. The term is used to describe new initiatives undertaken by organisations that either lack a strategic approach, or suffer from a failure to effectively implement.

Leveraging technology to stand out in the sea of sameness

The technology I'm talking about here is data and marketing automation. Current digital marketing methodology, much as it is practiced at Bluewolf, dictates the need for a strategy that does four things: Finds the right audience, uses the right channel, delivers the right content, and does all of that at the right time.

Eric Berridge

CEO and co-founder of Bluewolf, an IBM Company

Lead Management is very important part of the process. For anyone running Facebook Lead Ads I would recommend using this service.Get your...

Dirk Lo

How this fintech startup is improving content marketing and lead generation

Read more

I am agreeing with Mr. Tyron Hayes that a measured test-and-learn approach could be missing opportunities to not only better engage custo...

brunson5862@mail.ru

CMO interview: How Curtin University’s marketing chief is using test and learn to cope with complexity

Read more

Excellent!

Dr Sadasivan,US

Shakespeare shows data and creativity aren’t Montagues and Capulets

Read more

Great article! Agreed with all... Matthew Lerner, Deeps De Silva... When a company has a great product that solves customers needs, a gre...

James Tyler

Why marketers are embracing growth hacking techniques

Read more

Very good article, Social media analytics helps in problem identification. They can serve as an early warning system for negative custome...

BizVinu

Four ways to use social media to boost customer loyalty

Read more

Latest Podcast

More podcasts

Sign in