In pictures: Connecting the digital and human dots on customer engagement- Sydney

​CMOs from both large B2B and B2C organisations gathered at our latest CMO roundtable, sponsored by Bold360, to debate the optimal balance of human and AI when interacting with customers. Here are pictorial highlights from the day

  • Guests arrive for the Bold360 sponsored roundtable, entitled: "Connecting the digital and human dots on customer engagement"

  • Pictured: Bold360's Vanessa Whyte, Macquarie's Peter Duyvestyn and Optus' Craig James

  • Optus' Craig James

  • UNSW's Nicola Dorling

  • Centre: Macquarie's Alex Pasminka

  • Speaking: CMO's Nadia Cameron, with AMP's Samantha Moynihan and Bold360's Lindsay Brown

  • Ray White's Lisa Pennell

  • Speaking: Bold360's Ryan Lester

  • St Vincents Health Australia's David Faktor

  • Macquarie's Peter Duyvestyn

  • UTS' Tim Maillet

  • St Vincents Health Australia's Samantha Kilby

  • Speaking: Guzman Y Gomez's Lara Thom

  • Speaking: Qantas' Aaron Fuller

  • UTS' John Chalmers

  • Speaking: Optus' Craig James

  • Speaking: Telstra's Jimmy Gardner

  • Bold 360's Ryan Lester

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