In pictures: Connecting the digital and human dots on customer engagement- Melbourne

How to successfully combine automation and AI with human intelligence to optimise customer interactions digitally took centre stage at the latest CMO and Bold360 roundtable series in Melbourne. Here are pictorial highlights from our marketing and customer engagement leaders event.

  • Guests arriving for the CMO-Bold360 roundtable in Melbourne

  • Swinburne University's Sarah Graham

  • Seek's Christophe Eymery

  • Glenn Flower, 5G Networks

  • David Stephens, Australian Red Cross Blood Service

  • Bold360's Ryan Lester

  • From left: Vanguard's Kassandra Humphreys and KPMG's Julie Cutler

  • CSF's Brent Tuckerman

  • From left: ANZ's Trisca Scott-Branagan and Lion's Julianne Stanford

  • From left: Bold360's Ryan Lester, Catholic Super Fund's Awenna Williams and Vanguard's Cassandra Humpreys

  • Speaking: NAB's Karen Ganschow

  • From left: Lion's Julianne Stanford, Seeks' Christophe Eymery and CMO's Nadia Cameron

  • Bold360's Megan Hughes

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