There’s so much choice available that customers can pick and choose who they buy from and where, when, and how it happens. They want to discover, research, evaluate, and purchase on their preferred channel. Give them that option, and they’re more likely to choose you. That’s the whole point behind the multi-channel approach.
CMO TV: ADMA Global Forum 2014
CMO catches up with marketers from Cirque Du Soleil and Western Union, plus marketing technologist guru, Scott Brinker, and ADMA's Jodie Sangster, at this year's ADMA Global Forum 2014