One of the insightful things that has been said to me recently came from an independent consultant working at a major FMCG client. He said: “The problem here is that we have some people who are world-class at marketing to the masses, but they haven’t got a clue about how to speak to a customer.”
Dick Tracy soon won’t be the only one with a fancy watch. Tech companies are developing wearable computing devices for the masses, opening a new channel for marketers to reach customers and collect their data.
The always-on technology will take the form of watches, glasses and clothing. While wearable computing creates advertising opportunities, its more intrusive nature also carries a greater risk of annoying consumers - or worse, breaching their privacy.
“Marketers need to start looking at it now,” says Interactive Advertising Bureau (IAB) CEO, Alice Manners. “For marketers, it’s really about understanding them, looking at them and thinking about what data you can possibly access from this.”
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