More government departments set to appoint chief digital officers: Gartner

Analyst firm predicts that by 2014, over 20 per cent of government agencies will hire a CDO

More than 20 per cent of government departments around the world will appoint a chief digital officer as part of their digital strategies, according to new Gartner research.

The prediction report entitled Beyond the Government CIO: Chief Data or Digital Officers? also forecast that 10 per cent of government organisations will appoint a chief data officer in 2014.

Andrea DiMaio, managing vice president at Gartner Italy, said digital government strategies issued in several countries are creating demand for the roles.

He said that the newly created roles are likely to coexist with more traditional ones, like CIO and CTO, in the short term.

“Government CIOs must establish good working relationships with chief data officers or chief digital officers to support the digital strategy, and identify areas where they can add value to a different role's responsibility,” DiMaio said in a statement.

“They should also push for a clear demarcation between their role and the roles of others with regard to information by defining clear principles about ownership, purpose and use.”

However, he warned that the overlapping roles and lack of a clear distinction about responsibilities on information management will lead to a rebalance.

Gartner US research director Rick Howard said the most vulnerable role will be that of the chief data officer due to tension between the CIO’s internal focus and the external focus of the chief digital officer.

“The application of open data principles to data other than public data will give CIOs the ability to regain a key role on driving the data architecture well beyond the externally facing remit of a chief data officer,” he said.

“Government CIOs need to assess whether they can and are willing to take over some of the responsibilities of other roles and build a road map to do so. They should move, as soon as possible, the discussion on open data from how to best share data with the public to the broader role that open data can play when applied to non-public enterprise data.”

According to Howard, the chief digital officer and CIO will become “information custodians” in the next five years. However, it will be up the government organisation to decide if they want both a chief digital officer and CIO.

The report predicts that by 2017, more than 60 per cent of government organisations with a CIO and a chief digital officer will eliminate one of the roles.

“Most likely, the chief digital officer role will be absorbed by, or become indistinguishable from, the CIO role. In a minority of organisations, the reverse might be true, mostly due to the negative connotation of the CIO as a role of the past. It is quite possible that the new integrated title will be chief digital information officer,” said Howard.

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow CIO Australia on Twitter and Like us on Facebook… Twitter: @CIO_Australia, Facebook: CIO Australia, or take part in the CIO conversation on LinkedIn: CIO Australia

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Are you leading technology changes or is technology leading you?

In a recent conversation with a chief technology officer, he asserted all digital technology changes in his organisation were being led by IT and not by marketing. It made me wonder: How long a marketing function like this could survive?

Jean-Luc Ambrosi

Author, marketer

Disruption Down Under – What’s Amazon’s real competitive advantage?

Savvy shoppers wait in anticipation, while Australian retailers are gearing up for the onslaught. Amazon’s arrival is imminent.

Change across the board: Why boards need to digitally evolve

Traditionally the non-executive board of a company acts in an advisory capacity - attending monthly board meetings to offer overarching advice and guidance typically focusing on:

Jodie Sangster

CEO, ADMA

Great Post.Thanks for sharing such an informative article.I have worked with Ally Digital Media and it has a very good service which is b...

Utkarsh Kansara

Predictions: 17 digital marketing trends for 2017

Read more

Really inspiring !

Goldenboy Media

Jaywing sets sights on Australian growth with digital and data-driven agency model

Read more

Being aware of regulations or guidlines is just the start. As our CEO Emma Lo Russo stated exactly two weeks ago at an event we supported...

Alan Smith

​Are the Wild West days of influencer collaboration over?

Read more

Rebranding is always nice solution to get better organisation. Businessman may apply certain special services (for example, https://www.l...

David Hill

CMO interview: Spearheading the global rebranding of OFX

Read more

Thank you so much for sharing this article.Top Digital Marketing company in Bangalore

Way To DM

Predictions: 17 digital marketing trends for 2017

Read more

Latest Podcast

More podcasts

Sign in