ExactTarget Whitepapers


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The Forrester Wave: Email Marketing Vendors, Q1 2012
By ExactTarget | 19/4/2013

In Forrester’s 37-criteria evaluation of email marketing vendors, we identified the six significant providers in this category - from a pool of 48, and researched, analysed, and scored them. This report details our findings about how each vendor measures up and plots where they stand in relation to each other to help interactive marketers select the right partner for their email marketing efforts. Download now.

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The Key To Successful Cross-Channel Marketing
By ExactTarget | 19/4/2013

The time for cross-channel marketing is here. And marketers know it. Yet most are still besieged by challenges that prevent the practical application of cross-channel strategies. Forrester believes that today’s sophisticated cross-channel marketers can teach others valuable lessons about how to use technology to prepare for an even more complicated cross-channel future. Read on.

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A Marketer's Guide to Multichannel Campaign Management
By ExactTarget | 19/4/2013

The digital marketing approach and its channels are critical for overcoming the declining effectiveness of traditional approaches to campaign management, such as interruptive, push mass-blast campaigning. Marketers need to use engagement techniques that continue to develop from digital marketing for a complete, multichannel campaign management strategy. Find out more.

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3 Truths Every CMO Needs to Know About Social Media and the Customer Experience
By ExactTarget | 19/4/2013

Social Media has had a tremendous impact on many aspects of our lives, from daily relations to our business practices. But one of the most dynamic changes is the blurring of lines between customer service and marketing. Read on, to find out more on what you need to know.

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Marketing prowess versus the enigma of the metaverse

Flash back to the classic film, Willy Wonka and the Chocolate Factory. Television-obsessed Mike insists on becoming the first person to be ‘sent by Wonkavision’, dematerialising on one end, pixel by pixel, and materialising in another space. His cinematic dreams are realised thanks to rash decisions as he is shrunken down to fit the digital universe, followed by a trip to the taffy puller to return to normal size.

Liz Miller

VP, Constellation Research

Why Excellent Leadership Begins with Vertical Growth

Why is it there is no shortage of leadership development materials, yet outstanding leadership is so rare? Despite having access to so many leadership principles, tools, systems and processes, why is it so hard to develop and improve as a leader?

Michael Bunting

Author, leadership expert

More than money talks in sports sponsorship

As a nation united by sport, brands are beginning to learn money alone won’t talk without aligned values and action. If recent events with major leagues and their players have shown us anything, it’s the next generation of athletes are standing by what they believe in – and they won’t let their values be superseded by money.

Simone Waugh

Managing Director, Publicis Queensland

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