Former Nine chief marketing and digital officer, Alex Parsons, has returned to CarAdvice as its new CEO.

The CMO team is delighted to announce nominations for the 2019 edition of the CMO50, Australia’s list of most innovative and effective marketers, are now open!

MetLife Australia says its decision to create a chief customer and marketing role is about elevating the role and cultural approach within the business.

AGL has confirmed former longstanding Australia Post executive, Christine Courbett, as its new chief customer officer.

The top customer experience-focused organisations globally are the ones who recognise they’re the problem, can act boldly, and are even willing to reduce their product lines to make things easier for customers.

CMO is delighted to confirm our CMO Momentum conference focused on inspired and sustainable marketing and customer leadership, is returning to the ICC in Sydney on 8 August!

Brands who don’t start embracing trust as a corporate philosophy and proactively protect the interests of their customers will find themselves very quickly out of the competitive running.

Building a passionate brand comes back to passionate people and a corporate culture that fosters generosity towards customers.

​Marketing and associated technologies are changing so quickly, to be an effective leader in the face of all this requires emotional agility.

Leadership is not a magic act, it’s a grind, and it’s those who find ways to renew themselves, absorb the fear of their teams and digitise that are going to best succeed.

Attraction and retaining talent is the top issues facing businesses today, according to a new report, with 43 per cent of CEOs globally citing lack of talent and skills as a barrier to future innovation.

At a time of an ever demanding consumer and more data than we know what to do with, just 17 per cent of global marketers have been extremely successful at delivering highly relevant customer experiences, a report released today said.

ADMA’s CEO, Andrea Martens, is taking the reins of the association’s overarching holding group, Australian Alliance for Data Leadership, following the departure of Stephen Porges.

Menulog has hired a new marketing director following the departure of CMO50 2018 honouree, Tasman Page.

The more brands invoke the unmet, unarticulated needs of consumers by showing empathy, the more they will innovate.

Kmart turnaround chief and retail industry icon, Guy Russo, has become the new chairman of QSR, Guzman y Gomez.

A refreshed education curriculum, new-look awards program and membership benefits driven by simplicity are just some of the ways ADMA’s CEO is looking to ensure the association’s relevance to modern marketers.

It’s cultural change and overcoming society’s embedded ‘Matrix’ that makes gender equality a tough nut to truly crack, say several of the industry’s key marketing and media leaders.

The world is experiencing a crisis of trust as digital and the fourth industrial revolution disrupt industries and jobs. And it's the way organisations harness technology for customer good that will get us through it.

There’s been yet another leadership-level exit from Foxtel this week, with long-time GM of advertising sales and brand partnerships heading out the door.

​It is a remarkable achievement that someone so young has had such a varied career across four different countries, even if it did involve firing herself at one stage.