Innovation

Digital Marketing

What customer-facing innovation looks like at Neiman Marcus

Beacons, 3D imagery, mirrors that play back what a consumer looks like in real-time and RFID tagging are just some of the digital-led capabilities being introduced by Neiman Marcus’ innovation team to the in-store experience.

CUA kicks off its own startup partnership efforts

Member-owned financial services provider, CUA, has become the latest corporate to seek innovation through startup partnerships, launching its first hackathon to find new products and solutions for customers.

Leadership

4 ways Indeed tackles marketing talent

Effective talent management in one country is challenging enough for any modern marketer, but add 60 different countries and 29 languages, and it becomes no mean feat.

Digital Marketing

Six do’s and don’ts of leveraging innovative ideas in marketing

“There’s a lot of hype around innovation and a lot of talk about ideas, but what does it all really mean?” Speaking at CeBIT’s 2016 Digital Marketing conference in Sydney, innovation consultancy Edge Labs’ CEO Simon Spencer discussed how ideas don’t have any value until they’re executed in the right way.

Leadership

Report: Innovation hype is triggering market skepticism

Innovation might the buzzword echoing across corporate hallways today, but a new piece of research on Australia’s top 100 companies shows deep scepticism from shareholders around the benefits of innovation activities on the bottom line.

Digital Marketing

​What innovation really means in customer experience

A recent Forrester study found two-thirds of customer experience professionals believe innovation is a key method of achieving business growth. During a panel session at the Forrester CX Marketing event in Sydney, several CX leaders explored how innovation is now playing an integral part in their daily roles and activities.

Leadership

How Mattel is getting back to its creation brand roots

It’s a story all too many established brands face: How to retain relevancy and purpose when the competitive landscape, digital disruption and customer expectations move well beyond anything they’ve seen before. And it’s this challenge toy giant, Mattel, has been working to overcome through a brand and corporate transformation.

Digital Marketing

​How News Corp reinvented its innovation culture

From the humble newspaper to the latest in digital media channels, News Corp’s innovation journey has moved leaps and bounds in order to survive in today’s increasingly disrupted multi media landscape.

Leadership

5 ways Australian Unity is driving innovation

There are plenty of reasons why Australian health insurance provider, Australian Unity, decided to launch a formal innovation program, its GM of retail health fund, Natalie Vogel, says.

Featured Whitepapers

State of the CMO 2019

CMO’s State of the CMO is an annual industry research initiative aimed at understanding how ...

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Blog Posts

3 skills you need to drive better collaboration

A study published in The Harvard Business Review found the time spent in collaborative activities at work has increased by over 50 per cent in the past two decades. Larger projects; complicated problems; tighter timeframes: These require bigger teams with specialised skillsets and diverse backgrounds, often dispersed globally.

Jen Jackson

CEO, Everyday Massive

Better the bank you know?

In 2018, only 21 per cent of customers believed that banks in general had their customers best interests at heart and behave ethically. Only 26 per cent believed that banks will keep their promises; views cemented further following the Hayne Financial Services Royal Commission.

Carolyn Pitt

Head of account management, Hulsbosch

What 15 years of emotional intelligence told us about youth media audiences

Taking people on an emotional journey through content is the most critical part of being a publisher. Which is why emotion lies at the heart of VICE Media.

Stephanie Winkler

Head of insights, VICE Asia-Pacific

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Isentia takes reputation analysis mainstream

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5 fascinating facts about the CMO50 2019

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How Aquila is rebranding for the casual bloke

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First pics: CMO50 2019 dinner - Slideshow - CMO Australia

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CBA, NAB, Telstra sign on for AI ethics principles trial

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