The Australian Taxation Office (ATO) has extended the use of voice biometrics technology to its mobile app in a bid to provide more consistent multi-channel experiences to citizens while boosting security and productivity.

Retailers who have avoided spending money on R&D are gong to need guidance to keep up with the changes technology is bringing to their industry.

Alphabet Inc.'s Google is focusing on virtual reality, creating a new division to work on the technology and moving the head of its product management team to run the operation.

Australian customer-insight startup, Beehaviour, has launched its patented proprietary software that will allow market researchers and organisations to gather information about online consumer behaviour.

Now you can talk to your favourite Muppet character on Facebook messenger, thanks to a chat bot that simulates a virtual conversation with fans.

Apple has reportedly acquired artificial-intelligence startup Emotient, giving it access to technology that could one day imbue its devices with the ability to "read" people's emotions through their facial expressions.

As his new year's resolution for 2016, Facebook CEO said Mark Zuckerberg said he intends to build a simple artificial intelligence system that will help run his home and help him with his work.

Machine learning is all about getting computers to "understand" new concepts, but it's still a pretty inefficient process, often requiring hundreds of examples for training. That may soon change, however, thanks to new research published on Friday.

Microsoft and Volvo announced this week that they are working together to let consumers take new cars for a spin using the HoloLens augmented reality headgear.

A wearable device called the Sociometric Badge can be used to track people's social activity at work, with an eye to helping companies boost collaboration and communication.

The head of partnerships for Google Cardboard says compelling content will ultimately make virtual reality succeed, and he encourages innovative individuals to get going on creating immersive and unique VR experiences.

Researchers in Singapore began a two-year trial this week of a smartphone app that attempts to use artificial intelligence to influence the real world decisions of users.

Signals is a new textual analytics platform that aims to help users in businesses of any size crunch a wide variety of data without having to rely on highly trained data scientists or IT experts for help.

Accenture says it is committing a significant portion of its global research and development to artificial intelligence and is opening a new Accenture Technology Lab and Centre for Innovation in Dublin, Ireland.

Striving to keep up with the increasing demands of delivering users' News Feeds, Facebook is pressing hard to advance artificial intelligence.

Australia Post could invest $100 million in the next few years in emerging local ecommerce businesses as part of efforts to drive innovation in digital services for its customers.

Behavioural research firm, Gateway Research, claims to have completed the world’s largest single store eye tracking study across 300 Australian shoppers in partnership with Nestle and Woolworths.

For as long as companies have been selling online, they have struggled to match the offline world’s ability to have someone stand alongside the buyer to walk them through a product’s features and benefits. US-based collaboration software maker, Citrix, believes it has found the next best thing, thanks to technology from startup company, WalkMe.

Technology is shifting to intelligent machines with a capability to reason, said IBM Chairman and CEO Virginia Rometty at Gartner's Symposium ITxpo. These machines won't replace humans, but will augment them. It is a technology that will transform business, she said.

Nissan's latest concept car will pass the digital cool test but it won't do much to stop distracted driving: the entire dashboard is one huge display on which drivers and passengers can post anything.

More brands than ever before are looking at augmented reality to re-shape their marketing strategies and leverage greater customer engagement in the face of mobile technology and wearables domination.