Cmo50

CMO50 2017 #26-50: Renae Smith

As CMO of AIA A/NZ, Renae Smith leads a cross-functional department including brand, product and pricing, digital, marketing communications and the insurance group’s leading wellness program, AIA Vitality. But she also finds herself purposely aligned to the HR chief.

CMO50 2017 #26-50: Kellie Cordner

A strong alignment between marketing and editorial along with great support from the CFO has helped empower the marketing function and carsales.com, according to CMO Kellie Cordner.

CMO50 2017 #26-50: Cameron Pearson

A global specialist, integrated travel insurance, medical assistance and employee assistance provider in one, it’s no wonder Cover-More Group’s chief of strategy and innovation, Cameron Pearson, is always looking at fresh ways to ensure the brand’s three core capabilities work in synergy together in the face of growing global market demand for standalone medical assistance and employee assistance providers.

CMO50 2017 #19: Richard Oppy

The past year has been one of extraordinary change for CUB, VP of marketing for Asia-Pacific south zone, Richard Oppy, says.

Leadership

CMO50 2017 #3: Stephanie Tully

It’s been two-and-a-half years since Stephanie Tully took the CMO’s post at Qantas, and already she’s planning her second shake-up of the marketing function’s org design.

Leadership

CMO50 2017 #16: Adam Ballesty

​Marketing has historically been about making people want things. Today, it’s about making things that people want, Diageo Australia’s Adam Ballesty says.

Leadership

CMO50 2017 #4: Martine Jager

Twelve months ago, Westpac’s Martine Jager was assigned responsibility for customer experience and the task of lifting the brand’s Net Promoter Score. The change saw her take over the Customer Experience team – formerly known as the customer service or complaints department.

CMO50 2017 #26-50: Caroline Bonpain

Caroline Bonpain’s proudest moment in the last 12 months has been the debut of Dyson’s Supersonic hairdryer. It’s a product that saw the brand reposition itself away from its heritage primarily as a vacuum cleaner company, and into a reputable and trusted technology brand.

Leadership

CMO50 2017 #1: Barni Evans

Getting specialist marketers to appreciate each other’s prowess is one thing; getting them to work truly collaboratively is another. Which is why Sportsbet’s CMO and now chief commercial officer, Barni Evans, decided to switch around his brand and creative head with his head of media and data-driven marketing.

CMO50 2017 #26-50: Sarah Graham

Swinburne University of Technology’s marketing chief, Sarah Graham, says her vision is to create a lifetime of value for its customers to derive a lifetime of value from them.

CMO50 2017 #26-50: David McNeil

In April 2016, Campbell Arnott’s embarked on one of the biggest brand relaunches in company history for the Shapes brand. It was a risky decision that led to significant consumer and media backlash, yet ultimately resulted in a strong brand turnaround, its VP of marketing, David McNeil, says.

Leadership

CMO50 2017 #5: Trisca Scott-Branagan

Technology may have been the main cause of marketing disruption over the past few years, but the next wave will inevitably be through process, Deakin University’s Trisca Scott-Branagan believes.

CMO50 2017 #26-50: Nick Hickford

Nick Hickford’s proudest moment in the past 12 months has been having the Bulla Dairy Foods leadership team presenting the success of its ‘Unfakeable’ campaign to the board.

CMO50 2017 #26-50: Suzanne Harman

In the increasingly digitised food-service marketplace, Simplot Australia’s GM or marketing, Suzanne Harman, is finding new and innovative ways for customers to engage with the company’s flagship brands.

CMO50 2017 #26-50: John Arnott

As a customer-centric organisation, ING recently embarked on a number of innovative and customer-led initiatives that help drive engagement, boost loyalty and customer satisfaction.

CMO50 2017 #12: Monique Macleod

She may have just been promoted to the CMO role, but Monique Macleod has been an instrumental part of the Commonwealth Bank’s marketing function since 2008, firstly leading brand and sponsorship before taking over consumer marketing in early 2014.

CMO50 2017 #26-50: Amanda Johnston-Pell

Analytics skills form an essential part of the daily work of IBM teams, but with so many capabilities available, many marketers find it hard to know where to start.

CMO50 2017 #23: Melina Cruickshank

If there’s one thing Domain’s Melina Cruickshank thinks modern marketers should do more of, it’s build the courage to back their own judgement and experience.

CMO50 2017 #26-50: Everard Hunder

“Test and experiment,” Monash IVF Group’s marketing leader, Everard Hunder, advises other marketers. “It costs nothing and the uplift can be spectacular.”

CMO50 2017 #11: Umberto Mecchi

If there’s one thing modern marketers should do more of, it’s listen to customers and become customer obsessed, Hostplus’ marketing chief, Umberto Mecchi, says.

Featured Whitepapers

State of the CMO 2018

CMO's State of the CMO is an annual research initiative aimed at understanding how Australian ...

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In 1976 Apple launched. The business would go on to change the game, setting the bar for customer experience (CX). Seamless customer experience and intuitive designs gave customers exactly what they wanted, making other service experiences pale in comparison.

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