Slideshow

In pictures: Best CX Companies List 2014

28 Photos CMO staff (CMO)

Representatives from a wide cross-section of Australia's most high-profile brands came together at Sydney's Doltone House Hyde Park on 5 December to celebrate the inaugural Best Customer Experience Companies List. Here are pictorial highlights from the awards ceremony

  • The inaugural Best CX Companies List was developed by Fifth Quadrant and supported by CMO, Flamingo and Oracle.

  • Fifth Quadrant CEO, Dr Catriona Wallce

  • Fifth Quadrant MD, Kristi Mansfield explains the process behind the inaugural list

  • Fifth Quadrant MD, Kristi Mansfield and Dr Catriona Wallace

  • Dr Catriona Wallace

  • CMO Editor, Nadia Cameron

  • BUPA is awarded Best CX Leading Initiatives for its voice of customer programs (from left): Fifth Quadrant's Kristi Mansfield, BUPA's Jessica Reefe and CMO's Nadia Cameron

  • Commonwealth Bank wins Best CX Company People’s Choice Finance, Banking and Insurance

  • Best CX Company People’s Choice Human and Animal Health goes to RSPCA (from left): Fifth Quadrant's Kristi Mansfield, RSPCA's Paige Gibbs, and Flamingo's Julie Trajkowski

  • Best CX Company People’s Choice Human and Animal Health goes to RSPCA (from left): Fifth Quadrant's Kristi Mansfield, RSPCA's Paige Gibbs, and Flamingo's Julie Trajkowski

  • Best CX Company People’s Choice Government and Education goes to TAFE (from left): Fifth Quadrant's Kristi Mansfield, TAFE's Theresa Collignon, and Flamingo's Julie Trajkovski

  • Telstra's Nicole Doukas accepts the People's Choice awards for both Best Paid Media and Internet Providers and overall winner

  • Oracle's Thomas Fikentscher

  • CGU wins Best CX Companies List 2014 (from left): Fifth Quadrant's Kristi Mansfield, GCU's Grant Pattison, and Oracle's Thomas Fikentscher

  • Grant Pattison accepts the top award for Best CX Companies List 2014

  • Attendees were given the opportunity to ask questions of the winners following the awards ceremony

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