8.00am - 8.45am |
Main event registration |
|
8.45am - 8.55am |
Welcome |
|
8.55am - 9.30am |
International Keynote: Brand rejuvenation Gail Tifford, Global Chief Brand Officer, WW | |
9.30am - 9.40am |
Diamond sponsor presentation: Sitecore |
|
9.40am - 10.15am |
The psychology of good leadership Pascal Molenberghs, Associate Professor, Institute for Social Neuroscience The psychology of good leadership |
|
10.15am - 10.45am |
CMO panel: Retaining creativity Louise Eyres, CMO, Sport Australia Ric Navarro, CMO, Norman Disney & Young Shalabh Atray, CMO, Kraft Heinz Diane Belan, GM marketing & digital, Forever New |
|
10.45am - 11.15am |
Morning tea |
|
11.15am - 11.55pm |
Interactive workshops |
|
11.55pm - 12.20pm |
Workshop panel discussion Christian Hyland, Director CX Strategy and Tranformation, Oracle APJ Teresa Sperti, former CMO, World Vision and now Founder, Arktic Fox |
|
12.20pm - 12.45pm |
The blueprint for CX excellence Andrew Chanmugam, EGM CX, Bankwest |
|
12.45pm - 1pm |
Closing remarks |
|
1pm - 2pm |
Stand-up lunch |