Foundations of great people management

Karen Gately

Karen Gately is the author of 'The People Manager’s Toolkit: A Practical guide to getting the best from people'. A highly regarded leadership and people-management specialist, Karen is the founder of Ryan Gately, an HR consulting and Leadership development practice. For more information, visit www.karengately.com.au or contact info@karengately.com.au

The first step toward becoming a great manager of people is taking ownership of your role. A half-hearted approach isn’t enough; success takes a full and sincere commitment to leading your team.

Taking ownership is not something anyone else can make you do; you need to want to prioritise leading and getting the best from each person on your team, every day.

Earning trust and respect is a prerequisite, a starting point from which to positively influence the thoughts, feelings, behaviours and ultimately performance of the people you lead. Ultimately your ability to influence their success is proportionate to the extent to which people are willing to let you. To inspire discretionary effort, to push people beyond their self-perceived limits, to motivate them to move forward or to step up and give things a go, you need their trust and respect.

The most important things you can do to earn the trust and respect of your team are:

  1. Lead with integrity: be honest and respectful, authentic and accessible. Operate with sincere desire to ‘do the right thing’ and lead people in ways that have a positive impact on them, their performance and the organisation.

  2. Have humility: see yourself as neither above nor more important than anyone else on your team. View yourself as playing an important role among many others on the team.

  3. Lead by example: provide the best possible example of the approach you want from others.

  4. Enable accountability: Set clear expectations and coach your team. Hold yourself and others accountable for the role you each play in creating the outcomes achieved.

  5. Be kind: have compassion and show sensitivity. Understand the people you work with and adapt your approach to get the best from them.

Show Comments

Featured Whitepapers

State of the CMO 2019

CMO’s State of the CMO is an annual industry research initiative aimed at understanding how ...

More whitepapers

Blog Posts

Channelling climate positive design

As we enter 2020, the new decade spells infinite possibility in digital and design. Yet ironically, the biggest trend we’re facing has nothing to do to with innovative technology. It is something much more ‘down to earth’: The state of our planet. Or more specifically: Climate change.

Katja Forbes

Founder and chief, sfyte

Non-linear transformation: The internal struggle

Let’s face it, transformation is messy. Every business is different, with a set of specific challenges based on a mixture of external (the market, competitors, regulation) and internal factors (technology, people and process investments over time).

Neil Kelly

Partner, transformation, Wunderman Thompson

7 ways to champion a human centred design culture

Human Centred Design (HCD) has come a long way in the last decade with many forward-thinking organisations now asking for HCD teams on their projects. It’s increasingly seen as essential to unlocking innovation, driving superior customer experiences and reducing delivery risk.

Shane Burford

Head of research and design, RXP Group

I think some of these ideas are great. These tips will help me to improve my system. Thanks!

Henry Reid

9 Ways to Improve Your Company's CRM System

Read more

It's a useful info for small businesses owners. We can't live without mobile apps. They are so helpful! It's hard to deny that.

Mae Davis

7 ways small businesses can benefit from mobile apps

Read more

Hi Jennifer,Fascinating read about design-led companies!If you would like to learn more, our Design Thinking and Innovation programme mig...

Andrea Foster

How to spot a ‘design-led’ versus ‘design-fed’ company

Read more

ABC web-site not easy to use/navigate. Even getting this far in sign-on to ABC My Space was problematic - it was asking for my password,...

Vee.

How the ABC used an online community to help build a movement

Read more

Thank you for your feedback, Astha! Always appreciated.

Vanessa Skye Mitchell

5 things marketers should know about data privacy in 2020

Read more

Latest Podcast

More podcasts

Sign in