RMIT Online unveils latest ICT courses with Salesforce

Tertiary education provider looks to help reduce Australia's widening ICT skills gap by partnering with CRM giant

RMIT Online has launched a new short course in Salesforce CRM as part of ambitions to close Australia’s technology skills gap.

The new CRM Professional with Salesforce course has been built in partnership with the cloud CRM giant and runs for six weeks. Using the vendor’s gamified online learning platform, Trailhead, the course focuses on building competency around practical applications of Salesforce Administrator skills, app customisation, and knowledge of Salesforce CRM features, as well as several soft skills, such as communication, project management and problem solving.

Those who complete the course will receive both an RMIT credential as well as option to sit the Salesforce Administrator Exam. Those being targeted include marketing, IT and sales professionals.

The course is being offered from March under RMIT’s Future Skills portfolio and is one of a number RMIT Online has been building up with industry. Last year, the tertiary education provider debuted a series of digital marketing courses in partnership with Adobe, and it also runs short courses for iOS development in conjunction with Apple and in data visualisation with Tableau. RMIT Online is the digital learning division of the university.

RMIT Online CEO, Helen Souness, said the latest short-course offering was a step forward in upskilling and reskilling professionals. According to a 2018 Deloitte Access Economics report, Australian universities are producing fewer than 5000 ICT graduates annually.

“The reality is Australia’s technology skills gap is widening and we need to take immediate action if we wish to remain competitive globally in a world that is dominated b7y digitisation – or we risk falling behind,” she said.

With IDC predicting the Salesforce ecosystem could top 79,000 individuals by 2022 locally, Souness said working with Salesforce made sense given the vendor’s market strength and reach.

Salesforce general manager and executive VP for APAC, Mark Inness, said the partnership allows students to gain in-demand Salesforce skills and an ability to work at a wide array of local and global companies using its platform.

“As we continue to see jobs evolve, we look forward to working with organisations like RMIT Online to meet the huge demand for skilling up new workers across Australia,” he commented.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu  

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Searching for social and marketing data

Many marketers, agencies - and everyone in between - get caught up on bubble references and data points. They’ll use Facebook best practice as the only best practice for Facebook executions and only consider metrics and responses of the one channel they’re expected to deliver on.

Isaac Lai

Connections strategy lead, VMLY&R Sydney

Why Australia needs more leaders

A few weeks ago, our Prime Minister, Scott Morrison took it upon himself to tell companies and their CEOs where to go when it came to societal issues. It wasn’t an organisation’s place to get involved. Instead, he said it should be left to governments to solve societies challenges.

Dan Banyard

Managing director, Edentify

3 skills you need to drive better collaboration

A study published in The Harvard Business Review found the time spent in collaborative activities at work has increased by over 50 per cent in the past two decades. Larger projects; complicated problems; tighter timeframes: These require bigger teams with specialised skillsets and diverse backgrounds, often dispersed globally.

Jen Jackson

CEO, Everyday Massive

Thanks for sharing! Terracotta Jewellery Online Shopping Ethnic Jewellery Online Shopping

Cotton Sarees Online

How data is driving the customers of a lifetime for BaubleBar

Read more

Informative blog. Xero is a well-known revolutionized accounting software, specifically developed to provide best User Experience and mak...

NavkarConsultancyServices

Xero evolves to fit a changing marketplace

Read more

>Writes article about how to show diversity in an authentic way>All featured opinions are from white women

Jennifer Metcalfe

Food for Thought: How can brands show diversity in an authentic way?

Read more

Excellent post, congratulations !!! - Prof Paulo Coelho | https://www.drpaulocoelho.c...

Prof Paulo Coelho

The B2C and B2B marketing transformation helping Invisalign win more smiles

Read more

Great article - but regarding "For a team to achieve their full potential, Edmonson also advises leaders balance psychological safety wi...

Sim

3 skills you need to drive better collaboration - Business leadership - CMO Australia

Read more

Latest Podcast

More podcasts

Sign in