RMIT Online unveils latest ICT courses with Salesforce

Tertiary education provider looks to help reduce Australia's widening ICT skills gap by partnering with CRM giant

RMIT Online has launched a new short course in Salesforce CRM as part of ambitions to close Australia’s technology skills gap.

The new CRM Professional with Salesforce course has been built in partnership with the cloud CRM giant and runs for six weeks. Using the vendor’s gamified online learning platform, Trailhead, the course focuses on building competency around practical applications of Salesforce Administrator skills, app customisation, and knowledge of Salesforce CRM features, as well as several soft skills, such as communication, project management and problem solving.

Those who complete the course will receive both an RMIT credential as well as option to sit the Salesforce Administrator Exam. Those being targeted include marketing, IT and sales professionals.

The course is being offered from March under RMIT’s Future Skills portfolio and is one of a number RMIT Online has been building up with industry. Last year, the tertiary education provider debuted a series of digital marketing courses in partnership with Adobe, and it also runs short courses for iOS development in conjunction with Apple and in data visualisation with Tableau. RMIT Online is the digital learning division of the university.

RMIT Online CEO, Helen Souness, said the latest short-course offering was a step forward in upskilling and reskilling professionals. According to a 2018 Deloitte Access Economics report, Australian universities are producing fewer than 5000 ICT graduates annually.

“The reality is Australia’s technology skills gap is widening and we need to take immediate action if we wish to remain competitive globally in a world that is dominated b7y digitisation – or we risk falling behind,” she said.

With IDC predicting the Salesforce ecosystem could top 79,000 individuals by 2022 locally, Souness said working with Salesforce made sense given the vendor’s market strength and reach.

Salesforce general manager and executive VP for APAC, Mark Inness, said the partnership allows students to gain in-demand Salesforce skills and an ability to work at a wide array of local and global companies using its platform.

“As we continue to see jobs evolve, we look forward to working with organisations like RMIT Online to meet the huge demand for skilling up new workers across Australia,” he commented.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu  

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

More Videos

looking for the best quality of SMM Panel ( Social Media Marketing Panel ) is a website where People Buy Social Media Services Such as Fa...

Kavin kyzal

How to manage social media during Covid-19

Read more

Thank you for sharing your knowledge. Definitely bookmarked for future reading! Check this website https://a2designlab.com/ with lots of ...

Pierce Fabreverg

Study: Gen Z are huge opportunity for brands

Read more

Thanks for sharing. You might want to check this website https://lagimcardgame.com/. An up and coming strategic card game wherein the cha...

Pierce Fabreverg

Board games distributor partners with Deliveroo in business strategy pivot

Read more

Such an important campaign, dyslexia certainly need more awareness. Amazing to see the work Code Read is doing. On the same note we are a...

Hugo

New campaign aims to build understanding around scope and impact of dyslexia

Read more

Great Job on this article! It demonstrates how much creativity, strategy and effort actually goes to produce such unique logo and brandin...

Pierce Fabreverg

Does your brand need a personality review? - Brand vision - CMO Australia

Read more

Blog Posts

A few behavioural economics lesson to get your brand on top of the travel list

Understanding the core principles of Behavioural Economics will give players in the travel industry a major competitive advantage when restrictions lift and travellers begin to book again. And there are a few insights in here for the rest of the marketing community, too.

Dan Monheit

Co-founder, Hardhat

Predicting the Future: Marketing science or marketing myth?

Unicorns, the Sunken City of Atlantis, Zeus: They are very famous. So famous in fact, that we often think twice about whether they are real or not. Sometimes if we talk about something widely enough, and for long enough, even the strangest fiction can seem like fact. But ultimately it is still fiction - stories we make up and tell ourselves over and over until we believe.

Kathy Benson

Chief client officer, Ipsos

Winning means losing in the game of customer retention

At a time of uncertainty and economic hardship, customer retention takes on much greater importance. CX Lavender’s Linda O’Grady examines the big grey area between ‘all’ and ‘best’ customers when deciding who is worth fighting for and how.

Linda O'Grady

Data Strategy Partner & Business Partner, CX Lavender

Sign in