Report: YouTube passions run deep and wider for parents, millennials, Gen X

Research details how and why three key demographics spend time on the on-demand video platform

YouTube viewers come in many forms and to the platform for many different reasons, according to new Australian audience research that analyses the ‘how and why’ of user engagement across three key demographics: Parents, millennials and Gen X.  

While the majority of parents turn to YouTube for parenting guidance (59 per cent), or to find ways to connect with their kids (49 per cent), the millennials engage with YouTube to connect with the world around them (79 per cent), or for self-development and gain a new skill (73 per cent).

Gen Xers, on the other hand, use YouTube to solve an immediate problem (74 per cent), to follow a passion (64 per cent), or rediscover their memories and relive parts of their childhood (47 per cent).

This is the first time Google has commissioned research of this kind in Australia, and employed surveys and ethnography to understand the role YouTube plays in the lives of Australians. It engaged Flamingo, Ipsos & TNS to conduct the 2500+ surveys and 35 in-depth interviews, of which 16 were in-home ethnographies, across Australia.

“This research reinforced that every Australian has their own journey on YouTube but there are some broad themes. We looked at why audiences come to YouTube and found they primarily use the platform to be entertained, inspired and educated,” Google Australian head of brand advertising, Caroline Oates, said.

Google was inspired to go digging for insights by advertisers who wanted to better understand how and why people spend time on YouTube, Oates said.

Specifically, advertisers wanted “more meaning and insight” around how users are engaging with YouTube and also why users are giving it so much attention. What YouTube hopes is that marketers will now be able to tailor their approach to more effectively reach the specific audiences they care about on its on-demand video platform.

Overall, findings revealed all users are coming to YouTube with “strong intent” and looking for very “personalised experiences”, Oates said.

“One of the things that was interesting, not so much surprising, is the fact that we know everyone comes for a personalised experience and they define what matters to them, and it’s that relevance that’s really important,” she continued.  

Three clear reasons emerged for why people engaged with YouTube: To be entertained, inspired and educated. The research suggests the engagement is quite a social experience.

“When you look at parents, a large reason for why they were coming, was actually as a way for them to facilitate bonding time with their kids,” Oates said, explaining arts and crafts and science experiments, such as those with Coke and Mentos, are prime examples.

Millennials, unlike past generations, define success by the experiences they have, rather than their material possessions, Oates said. “It is a bit of a generational shift. They see YouTube as a key facilitator in helping them professionally and in advancing their careers. They are using it as an educational source, and also how they can learn new skills.”

Gen Xers, on the other hand, remember a time before the Internet and as a group have evolved to be very adept at technology. “They have really embraced the how-to videos on YouTube and feel empowered by the way it lets them to do things they previously weren’t able to do,” Oates said.  

This group, in particular, is reaching out to YouTube as a key source of nostalgic content, looking for old songs, TV shows, and even old cricket matches, or engaging with YouTube to solve an immediate problem.

Asked what findings were unique to the Australian market, Oates noted a strong local desire to connect to the rest of the world. That finding was particularly strong with millennials who are using YouTube as a news source and to stay informed and engaged with the world.

In addition to being connected globally, Australians are also fascinated with local content. Music is a prime example.

“We have a real deep pride of local successes on a global level given the small size of the nation… Learning more about this and those local angles, as a platform, is incredibly interesting for us, and our advertisers who’re looking to reach audiences,” Oates said.

A personalised, connected experience resonated loud and clear with all audiences, she added, explaining personalisation could involve either mainstream content or niche and watched on a mobile phone or TV screen.

“The study overall reinforced for us that every Australian has their own journey on YouTube. You are very unlikely to have watched a video the person sitting next to you is laughing at. Everyone is using it in a different way, and it’s very interesting to see these broad themes,” Oates concluded.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu   

 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Using artificial intelligence to surprise your customers

​We have expected artificial intelligence (AI) will become part of our everyday lives for quite some time.

Katja Forbes

Founder and chief, sfyte

Is customer segmentation dead?

Ginni Rometty, the CEO of IBM, announced the death of customer segmentation five years ago saying, "The shift is to go from the segment to the individual. She might have been a bit premature for most marketers, but if customer segmentation isn't dead yet, it's definitely on life support.

Richard Taylor

Senior digital strategist, Spinach

How people buy brands

Andrew Ehrenberg was a giant in the field of marketing science. He believed scientific methods could reveal law-like patterns of how people buy. In this post, I summarise one of Ehrenberg’s most important discoveries and its implications on how people buy brands.

Kyle Ross

Strategist, TRP

What a great article. Thanks for sharing. Today Digital Marketing is the basic need for a business to survive. As online presence is very...

Ecomsolver Private Limited

Want to master digital transformation? Stop thinking about your own problems

Read more

Feeling grateful that customer led digital transformation could improve business and generate more business growth. Many companies are no...

Lilly Lawrence

How a customer-led digital transformation has helped this CMO generate $6m in incremental business

Read more

If a business games me happy than there is a higher chance I will go to them.

Martinez

The Iconic: becoming customer-focussed transformed our business

Read more

That’s a great example of surprising AR ad that went viral because it was first of its kind. Probably a similar effect to some scale can ...

Natasha Kvitka

Using artificial intelligence to surprise your customers

Read more

Hey there! it is a really meaningful post. I too have written a few similar articles about SEM, SEO, Social Media, Digital Marketing Tren...

Rohit

Digital advertising continues to dominate marketing budgets

Read more

Latest Podcast

More podcasts

Sign in