The latest CIO and CMO magazine event for marketing and technology leaders in Auckland will take place on 27 February
Most organisations today will boast they’re on a transformation journey, prompted by digital disruption and led by technological innovation. But just banking on a digital strategy and new platform won’t help anyone keep up with the emerging era of intelligence and experience that’s upon us.
Business-wide transformation is order, and superior customer engagement the end game.
How customers are shifting from digital to customer led transformation is the key theme that will be tackled at our upcoming CIO-CMO Exchange on February 27 at the Hilton in Auckland.
Global futurist and innovation strategist, Anders Sorman-Nilsson will deliver the keynote on ‘Seamless: A Hero's Journey of Digital Disruption, Adaptation and Human Transformation’.
This will be followed by an industry panel discussion including Dominic Quin, director digital transformation , Fonterra, and Kevin Angland, general manager digital services, Mercury.
The breakfast forum is open to CMOs and marketing directors, customer experience leaders, CIOs, CTOs, IT directors and digital leaders. Click here to register for the event.
As custodians of the customer and of innovation, marketing, CX and technology teams are right at the heart of business-wider transformation and must play a pivotal role in success. Our CIO-CMO Exchange event will investigate:
The CIO-CMO Exchange is organised jointly by CIO and CMO magazines.
The forum kicked off to great acclaim in Sydney in 2014, and was followed by successful 2015 and 2016 events in Melbourne and Sydney, which focused on how CIOs and CMOs come to grips with digital transformation.
The breakfast forum was held in Auckland in 2016, and will once again bring the CIO and CMO audiences together in this month’s event.
Ginni Rometty, the CEO of IBM, announced the death of customer segmentation five years ago saying, "The shift is to go from the segment to the individual. She might have been a bit premature for most marketers, but if customer segmentation isn't dead yet, it's definitely on life support.
Andrew Ehrenberg was a giant in the field of marketing science. He believed scientific methods could reveal law-like patterns of how people buy. In this post, I summarise one of Ehrenberg’s most important discoveries and its implications on how people buy brands.
The purpose of Artificial Intelligence (AI) has always been to replace the menial and repetitive tasks we do each day in every sector, so that we can concentrate on doing what we do best. Saving time and money has certainly been a decent outcome as AI infiltrates the business landscape, however, now we are starting to see problems that cause major issues in practice.
In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.
This is so cool & Innovative . A Milestone will be created by this.
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