KPMG debuts dedicated Social Media Advisory group

Consulting giant said it's time social media gained more attention in the boardroom

Louise Pogmore and Greg Daniel
Louise Pogmore and Greg Daniel

KPMG has launched a dedicated Social Media Advisory group, appointing two of Australia’s more notable agency marketers to spearhead its growth and raise social’s profile in the boardroom.

The new division will sit within the consulting giant’s Customer, Brand and Advisory business unit, which debuted officially in June and is led by partner, Paul Howes. It’s built off the back of KPMG’s existing social diagnostic, intelligence and advisory services and initially launches with eight staff members.

Joining KPMG as a director and national practice leader to help lead social media is former managing partner of social media agency one Green Bean, Louise Pogmore, who boasts of 20 years in the agency space. On her former client list are Woolworths, Meat & Livestock Australia, Jetstar and HCF. Pogmore previously worked as head of PR and social at The Hallway, and head of PR for Naked Communications.

Alongside her is Greg Daniel, current KPMG social media risk advisory services lead and the former CEO of ad agency, The Campaign Palace. Daniels spent 10 years as CEO and deputy chairman of Clemenger BBDO, and also founded social media risk agency, SR7, in 2008, which IPMG acquired in 2014.

In a statement, KPMG said the aim of the new division is to assist clients to analyse, influence and optimise customer conversations in the social sphere. There are plans to grow the team further by the end of 2018.

Howes pointed out public trust is a top priority for Australian business leaders this year. He noted recent Sensis research, which showed increased levels of trust for brands that interact with customers in a positive way on social media, up 12 per cent to 64 per cent.

“As more organisations struggle with their social license to operate, harnessing social is now a boardroom-level priority,” he claimed. “And it’s not just about being present – it’s about how to maximise its effectiveness as a strategic business too. As a result of client demand, we are building a new team to bring cutting-edge social strategy to the boardroom.”

Pogmore said she was excited about working to build solutions that factored in KPMG’s broad skill base.

“I’m also excited to really demonstrate the effectiveness of earned media in delivering against business goals,” she said.

Daniel, meanwhile, noted social is now entering its second decade in consumers’ lives. “We are brilliantly positioned to offer best practice advice on all aspects of social media strategy. This means a combination of harnessing social media’s unbounded opportunities and mitigating its well-documented risks,” he added.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu     

 

 

 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Sustainability trends brands can expect in 2020

​Marketers have made strides this year in sustainability with the number of brands rallying behind the Not Business As Usual alliance for action against climate change being a sign of the times. While sustainability efforts have gained momentum this year, 2020 is shaping up to be the year brands are really held accountable for their work in this area.

Ben King

CSR manager & sustainability expert, Finder

The trouble with Scotty from Marketing

As a Marketer, the ‘Scotty from Marketing’ meme troubles me.

Natalie Robinson

Director of marketing and communications, Melbourne Polytechnic

How do we break out of our marketing echo chambers?

Clients and agencies can get stuck into a particular way of behaving and viewing the world, but there are ways to break out of our marketing echo chamber.

Steve O'Farrell

Managing Partner, The Royals

It's a good idea. Customers really should control their data. Now I understand why it's important.

Elvin Huntsberry

Salesforce CMO: Modern marketers have an obligation to give customers control of their data

Read more

Instagram changes algorithms every time you get used to them. It really pisses me off. What else pisses me off? The fact that Instagram d...

Nickwood

Instagram loses the like in Australia; industry reacts positively

Read more

I tried www.analisa.io to see my Instagram Insight

Dina Rahmawati

7 marketing technology predictions for 2016

Read more

The saying is pretty tongue in cheek. It's not saying that marketers are bad people, nor that they don't take themselves seriously. There...

LYF Solutions

The trouble with Scotty from Marketing - The CMO view - CMO Australia

Read more

Given Scotty's failed track-record in the marketing realm the memes and the ridicule is very apt and is in no way a reflection on marketi...

denysf

The trouble with Scotty from Marketing - The CMO view - CMO Australia

Read more

Latest Podcast

More podcasts

Sign in