KPMG debuts dedicated Social Media Advisory group

Consulting giant said it's time social media gained more attention in the boardroom

Louise Pogmore and Greg Daniel
Louise Pogmore and Greg Daniel

KPMG has launched a dedicated Social Media Advisory group, appointing two of Australia’s more notable agency marketers to spearhead its growth and raise social’s profile in the boardroom.

The new division will sit within the consulting giant’s Customer, Brand and Advisory business unit, which debuted officially in June and is led by partner, Paul Howes. It’s built off the back of KPMG’s existing social diagnostic, intelligence and advisory services and initially launches with eight staff members.

Joining KPMG as a director and national practice leader to help lead social media is former managing partner of social media agency one Green Bean, Louise Pogmore, who boasts of 20 years in the agency space. On her former client list are Woolworths, Meat & Livestock Australia, Jetstar and HCF. Pogmore previously worked as head of PR and social at The Hallway, and head of PR for Naked Communications.

Alongside her is Greg Daniel, current KPMG social media risk advisory services lead and the former CEO of ad agency, The Campaign Palace. Daniels spent 10 years as CEO and deputy chairman of Clemenger BBDO, and also founded social media risk agency, SR7, in 2008, which IPMG acquired in 2014.

In a statement, KPMG said the aim of the new division is to assist clients to analyse, influence and optimise customer conversations in the social sphere. There are plans to grow the team further by the end of 2018.

Howes pointed out public trust is a top priority for Australian business leaders this year. He noted recent Sensis research, which showed increased levels of trust for brands that interact with customers in a positive way on social media, up 12 per cent to 64 per cent.

“As more organisations struggle with their social license to operate, harnessing social is now a boardroom-level priority,” he claimed. “And it’s not just about being present – it’s about how to maximise its effectiveness as a strategic business too. As a result of client demand, we are building a new team to bring cutting-edge social strategy to the boardroom.”

Pogmore said she was excited about working to build solutions that factored in KPMG’s broad skill base.

“I’m also excited to really demonstrate the effectiveness of earned media in delivering against business goals,” she said.

Daniel, meanwhile, noted social is now entering its second decade in consumers’ lives. “We are brilliantly positioned to offer best practice advice on all aspects of social media strategy. This means a combination of harnessing social media’s unbounded opportunities and mitigating its well-documented risks,” he added.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu     

 

 

 

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Channelling climate positive design

As we enter 2020, the new decade spells infinite possibility in digital and design. Yet ironically, the biggest trend we’re facing has nothing to do to with innovative technology. It is something much more ‘down to earth’: The state of our planet. Or more specifically: Climate change.

Katja Forbes

Founder and chief, sfyte

Non-linear transformation: The internal struggle

Let’s face it, transformation is messy. Every business is different, with a set of specific challenges based on a mixture of external (the market, competitors, regulation) and internal factors (technology, people and process investments over time).

Neil Kelly

Partner, transformation, Wunderman Thompson

7 ways to champion a human centred design culture

Human Centred Design (HCD) has come a long way in the last decade with many forward-thinking organisations now asking for HCD teams on their projects. It’s increasingly seen as essential to unlocking innovation, driving superior customer experiences and reducing delivery risk.

Shane Burford

Head of research and design, RXP Group

I think some of these ideas are great. These tips will help me to improve my system. Thanks!

Henry Reid

9 Ways to Improve Your Company's CRM System

Read more

It's a useful info for small businesses owners. We can't live without mobile apps. They are so helpful! It's hard to deny that.

Mae Davis

7 ways small businesses can benefit from mobile apps

Read more

Hi Jennifer,Fascinating read about design-led companies!If you would like to learn more, our Design Thinking and Innovation programme mig...

Andrea Foster

How to spot a ‘design-led’ versus ‘design-fed’ company

Read more

ABC web-site not easy to use/navigate. Even getting this far in sign-on to ABC My Space was problematic - it was asking for my password,...

Vee.

How the ABC used an online community to help build a movement

Read more

Thank you for your feedback, Astha! Always appreciated.

Vanessa Skye Mitchell

5 things marketers should know about data privacy in 2020

Read more

Latest Podcast

More podcasts

Sign in