Seek promotes marketing leader to chief commercial officer's post

Newly created role designed to up the ante on the job site's customer service proposition

Kendra Banks
Kendra Banks

Seek has promoted its marketing director to the newly created role of chief commercial officer as part of efforts to drive better customer outcomes.

Kendra Banks takes up the new post immediately, gaining responsibility for customer and commercial relationships. The promotion comes 18 months after she joined the job site to cover all customer and B2B marketing across Australia and New Zealand.

Prior to this, Banks was a general manager at Coles, where she led the supermarket group’s private label product development, brand and marketing as well as its customer insights function. Her resume also includes stints with Tesco in the UK in a number of senior marketing roles including marketing director for the supermarket chain’s online business, as well as a strategy consulting role at McKinsey & Co.

In a statement, Seek managing director, Michael Ilczynski, said Banks will work alongside him as CEO. The creation of the position is a symbol of the company’s commitment to delivering great customer outcomes, he said.

“We continue to invest in people, product and technology to enhance and evolve the value we can give to candidates and hirers in the Seek marketplace,” he said.

“Kendra in the role of CCO will be instrumental to enabling us to deliver on this. She is an exceptionally strong operator and people leader and we are thrilled to have her take on this new role to build on the fantastic work she has been leading through our marketing initiatives.”  

Seek has also promoted former head of self-service channels, Nicole Brolan, to product director, with former Seek product director, Doug Blue, now assuming the role of director of learning and career services.

Seek has not yet confirmed a replacement marketing director.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu 

 

Join the newsletter!

Error: Please check your email address.
Show Comments

Blog Posts

Innovations in retail will bring creative and technology closer than ever

While approaching a customer in a shop and asking what you can help them with is Retail 101, how many of us actually enjoy being approached? Generally, you have to give the forced, fake smile and say, “Just browsing, thanks,” while screaming on the inside, “just leave me alone!” Maybe it’s just me?

Jason Dooris

CEO and founder, Atomic 212

There’s a brand in my digital soup

Not a day passes by in the life of business executives where digital innovation or the prospect of disruption is not front of mind. This in turn, drives an unrelenting flow of questioning, discussion and strategy papers.

Jean-Luc Ambrosi

Author, marketer

Can marketers trust agencies again?

Unless you’ve been marketing under a rock, you’ll probably have questioned whether your media agencies are offering you transparency.

Nic Halley

Founder and managing director, Mindbox

Nice post Brad! very useful information. The retail stores are really mean for every brand I am agree with you. Now Online Service Market...

Srialto

The rise of online retail marketplaces and what they mean for brands

Read more

Minor correct Nadia, just wanted to clarify that the "Marketo consultants" that did this work, were actually Hoosh consultants

Fab Capodicasa

What it's taking for Edible Blooms to grow a stronger personalisation strategy

Read more

Im not surprise though, been in the industry for couple of years and I feel and see it with my tow eyes how eCommerce platforms innovated...

Jason Smith

Australia Post earmarks $20m for Australian ecommerce innovation investment

Read more

For marketers that are "going Agile" I recommend using Ravetree. It's a really powerful suite of tools for Agile project management, reso...

Janice Morgan

7 ways to run your marketing department like a software startup

Read more

Over the years very part of our lives has become technological. That’s why I am not surprised to see that Australian home loans are going...

GreatDayTo

Why Aussie Home Loans is embracing digital transformation

Read more

Latest Podcast

More podcasts

Sign in