Google to stop scanning personal Gmail accounts for ad targeting

Search and email giant says move brings consumer product in line with its business G Suite offering

Google will stop scanning personal Gmail accounts in order to deliver targeted advertising from later this year.

In a statement released on 23 June, the search and email giant said it will stop scanning the emails of consumer accounts for inputs, and instead only rely on a user’s settings in order to personalise advertising.

In the statement, Google senior vice-president, Diane Greene, said the move was designed to align the company’s consumer offering with its other products, including its business offering, G Suite. Google has not been scanning the business emails of its 3 million paying customers for inputs into ad targeting, and Greene confirmed there were no long-term plans to.

“G Suite’s Gmail is already not used as input for ads personalisation, and Google has decided to follow suit later this year in our free consumer Gmail service,” Greene’s statement read. “Consumer Gmail content will not be used or scanned for any ads personalisation after this change.

“The value of Gmail is tremendous, both for G Suite users and for users of our free consumer Gmail service.”

Greene also emphasised Google’s focus on transparency and security. She also highlighted further advancements to Gmail were on the cards, including add-ons for payments and invoicing directly within Gmail. Google now has more than 1.2 billion Gmail users globally.

“G Suite customers and free consumer Gmail users can remain confident that Google will keep privacy and security paramount as we continue to innovate,” Greene stated.

But according to one article at least, Google will keep scanning emails for other reasons. In its report on Google’s decision, Variety reporter, Janko Roettgers, pointed out Google’s Smart reply feature uses machine learning to figure out the main intent of an email, then suggest short and adequate responses. This uses email body text, response and subject line to algorithmically generate responses.

The company also allegedly scans email for other reasons, such as for links to potentially fraudulent sites, filter out spam, or to add events to schedules based on the emails an individual is getting.

 Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu    

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

The purpose of purpose

Everyone knows the 4 P’s of marketing: Price, product, promotion and place. There is now a fifth ‘P’ in the marketing mix.

What does it take to be an innovation leader?

To thrive in an increasingly complex and unpredictable new world, organisations will need to innovate, and leaders will require the necessary skills to do so. Here,

Evette Cordy

Co-founder, Agents of Spring

3 marketing mistakes to overcome when courting prospective customers

Marketing that urges respondents to ‘buy now’ is a little like asking someone to marry you on your first date. At any time, only 3 per cent of the market is looking for what you’re selling, so the chances of your date randomly being ‘The One’ is pretty slim.

Sabri Suby

Founder, King Kong

Social Media is platform where people get connected to each other from the world and share their views and thoughts on any product. Socia...

Tejas Potfode

6 Ways to ramp up Social Media to Your Web Design

Read more

We can't overlook mobile. Each passing day people are on their phones more and more

This Is My South Bay

What the 5G revolution will do to mobile marketing

Read more

An article largely re-purposed from things other people have said 5+ years ago – what's more, they said it better.

hogwash

The purpose of purpose - Brand science - CMO Australia

Read more

talking about the 4 p's:https://www.tripleclicks.co...

kigoma divin

The purpose of purpose - Brand science - CMO Australia

Read more

Interesting blog, good information is provided regarding Design Thinking For Business Strategy. Was very useful, thanks for sharing the b...

Tanya Sharma

Is design thinking the answer for the next generation of marketing?

Read more

Latest Podcast

More podcasts

Sign in