Detmold Group welcomes Larry, the Digital Analyst for marketing functions

Artificial intelligence is being used to help the paper and packaging manufacturer make sense of marketing and sales data

Complexica's Matt Michalewicz
Complexica's Matt Michalewicz

Artificial Intelligence (AI) in the form of ‘Larry, the Digital Analyst’ will soon be relied upon for various sales and marketing functions within Detmold Group, a South Australian family owned and operated manufacturer of paper and board-based packaging products.

The Detmold Group employs 2500 people in offices and factories worldwide and has been operating since 1948.

“As an innovator in the packaging industry, the Detmold Group is always seeking new ways to deliver maximum value and service to our growing base of customers,” Detmold Group CEO, Alf Ianniello, said in a statement.

“Given the rise of artificial intelligence and big data analytics in recent years, we are keen to explore what’s possible in this exciting new field using cloud-based software applications developed by Complexica.”

Complexica managing director, Matt Michalewicz, the creative inventor of Larry, told CMO the digital assistant works much like ‘Siri’ but is designed to answer complex business questions via natural language. Questions could include ‘tell me which customers to target? With what combination of products? At what individualised price?’.

Complexica’s foundation customers are PFD and Liquor Marketing Group, and it now has close to 20 customers on its books including Detmold.

Asked how Larry works, Michalewicz said the AI-based computational engine can perform complex data analysis to help sales and marketing staff quickly generate answers and insights that would take teams of human experts a long time to produce. He also compared it to CRM for sales people, which is driven entirely by AI, and could answer queries such as who to call on and when, and with what individualised message or offer?

“Using artificial intelligence to quickly shift through very large amounts of data and convert generic information into specific knowledge is fundamentally changing the face of sales and marketing functions in many industries,” he said.

“I believe being smart with data and using it to add value for your customers is going to be one of the major themes of the next five years. Hence, we look forward to working with the Detmold Group to explore how Larry, the Digital Analyst can be used to automatically capture data, analyse it, and deliver actionable insights to sales and marketing staff across the business.”

Michalewicz said Larry is configured to each new business and learns what problems and opportunities each business wants to optimise. Since the software is cloud based, users can access Larry on mobile devices including a tablet or smartphone.

At its core, Larry is made up of many adaptive algorithms that perform certain tasks, such as collecting data from various sources, checking its integrity, reformatting it when necessary, and combining it with other data. When applied to a specific problem or domain, Larry enables data-driven decisions at a fraction of the time and cost of human experts, he said. Larry can also set up promotions, optimise pricing, and monitor sales and margin performance.

Created in response to market demand, Larry solves a main problem that businesses are facing in terms of dealing with complex data analysis, Michalewicz said. “The idea for the product came out of hundreds of face-to-face interviews with managers and executives in large companies.”

Calling it exciting times, he said this emerging market offers countless opportunities. “Our software uses artificial intelligence and big data to increase the effectiveness of salespeople - this is a very new area,” he added.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+:google.com/+CmoAu

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Data has the power to build or burn brands

A brand can be severely wounded by use or misuse of any of its assets and you could say data has the greatest power of all to inflict damage.

Lucy Acheson

Head of data strategy and customer experience, LIDA

Totto and your inorganic future

At Cannes Lions this year we’ve been treated to many artificial intelligence (AI) insights. It’s one of the major discourses of our time.

Richard Brett

CEO, opr

Personas of one and the rise of ‘always there’ marketing

I’ve got some bad news. The ‘always on’ marketing approach that many companies have only just fully implemented is already out of date.

Nigel Roberts

Founding partner and strategy lead, Yell

Promotion is difficult. You should be able to do it. Sometimes it turns out bad, and when you turn to professionals, it turns out well - ...

Jordan Samuil

Village Roadshow partners with Lion for pourage rights and promotional partnership

Read more

This is very good news for Australian SMEs as ActiveCampaign is an very powerful marketing automation / email marketing tool that costs a...

Lawrence

SMB marketing automation provider sets up Asia Pac HQ in Sydney

Read more

Thanks for the info! If you are looking for commercial real estate in Mumbai, visit us at Jagaha.com! We have over 20,000 verified proper...

Gizelle

Salesforce ups the Marketing Cloud ante with Datorama acquisition

Read more

Completely agree! For the best commercial properties in Mumbai, visit our website - Jagaha!

Gizelle

Salesforce ups the Marketing Cloud ante with Datorama acquisition

Read more

Carisoprodol is used for treatment of pain.so it has some amount of drug use it carefully . Get its complete usage and prescription from ...

jensons henry

CMO profile: The strategy behind Cash Converters brand and customer experience reboot

Read more

Latest Podcast

More podcasts

Sign in