Telstra has topped the list of Australia’s most valuable brands for 2016 thanks to its robust customer advocacy strategy, a new list reveals.
According to the annual Brand Finance list of Australia’s most valuable brands, Telstra saw a 37 per cent increase in brand value over the past year to $14.6bn, propelling it from second to first place in the local rankings. The strong brand growth also saw the telco giant climb 35 places in the global 500 list to 110th position.
“It is testimony to Telstra’s brand strength, which has driven a significant increase in value despite only a 3.6 per cent increase in revenue,”commented Brand Finance managing director, Mark Crowe.
“Increasing competition from SingTel-Optus and Vodafone, especially in the mobile sector, points to the need for continued investment in the Telstra brand, both locally and overseas, in order to maintain its value and strength.”
Rival telco player, Optus, saw a 31 per cent rise in brand value over the last 12 months, moving it up from 10th to 9th position in the Australian Brand Finance rankings.
Following Telstra in second position was Woolworths, with a brand value of $10.6bn, a drop of 4 per cent year-on-year. Woolworths has held the top spot since 2009, and Crowe suggested the dip and result reflected tough competition thanks to German supermarket chain, Aldi.
“This threat is exacerbated by weak brand and quality perceptions,”he said.
ANZ and Commonwealth Bank took third and fourth position respectively, a swap in positions compared to the 2015 results. ANZ’s rise was propelled by a 25 per cent rise in brand value to $10.1bn.
However, CBA retained its position as Australia’s most powerful brand, ahead of Flight Centre, Westpac, Virgin Australia and Telstra.
Australia’s other two big banks, Westpac and NAB, took fifth and sixth spot in the most valuable brands list.
“The Australian banks have all performed exceptionally well and have recorded increases in value, growing collectively by 3.6 per cent,” Crowe said. “The strength of the bank brands is highlighted by the fact the sector accounts for 33 per cent of value in the Top 100 brands.”
Brand Finance’s most powerful brands list found Qantas to be having a stellar year, chalking up an 83 per cent increase in value to $2.7bn. New entrants on the 2016 list include Medibank Private (31st position), Dulux Australia (61st), Priceline (66th), Officeworks (72nd), Equity red Star (82nd), Brambles (96th), Buzz (98th) and Veda (100th).
Australia’s top 10 most valuable brands:
- Telstra -$14.6bn
- Woolworths - $10.6bn
- ANZ - $10.1bn
- Commonwealth Bank - $9.8bn
- Westpac - $7.9bn
- NAB - $7.5bn
- BHP Billiton - $7.2bn
- Coles - $6.6bn
- Optus - $4.9bn
- Rio Tinto - $4.2bn
Australia’s top 10 most powerful brands:
- Commonwealth Bank - $9.8bn
- Flight Centre - $1.2bn
- Westpac - $7.9bn
- Virgin Australia - $935m
- Telstra - $14.6bn
- ANZ - $10.1bn
- Westfield - $535m
- Qantas - $2.9bn
- NAB - $7.5bn
- St George - $2.4bn
Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu
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