Attribution a stumbling block for A/NZ marketers

Latest AdRoll report into programmatic's rise in digital advertising spend also looks into the challenges marketers still face around attribution modelling

Attribution is vital to marketing success but remains a key stumbling block for Australian marketers, while programmatic is a burgeoning area of spend, a new report has found.

The new ANZ State of the Industry report produced by ad tech vendor, AdRoll, in partnership with third-party research firm, Qualtrics, found 92 per cent of Australia and New Zealand marketers are planning for programmatic ad budgets to increase or stay the same in the coming year. Just over two-thirds (68 per cent) are spending between 10 and 50 per cent of their advertising budgets on programmatic ads.

In addition, 55 per cent claimed to be seeing greater returns through programmatic ads compared to traditional media buying.

The most popular channel for programmatic is currently social media (68 per cent), and 70 per cent of marketers are purchasing social media space programmatically.

The survey also found attribution is a key concern for local marketers, with 61 per cent asserting solving attribution as critical or very important to their success as marketers. Overall, 92 per cent believe attribution is vital to marketing success. But 41 per cent are still not sure how to implement or analyse attribution tracking.

Just on half (49 per cent) suggest the future of attribution is better multi-touch tracking, even though only 39 per cent are using this approach. Thirty-five per cent said viewability tracking was the future of attribution. Currently, 53 per cent of respondents are using first/last touch attribution as their primary digital marketing model.

Retargeting was investigated further in the report, and shown to be securing between 10 and 25 per cent of the entire online ad budget for 38 per cent of marketers surveyed. Third-one per cent intend to increase retargeting budgets over the next 12 months, with the top objective being brand awareness.

When it comes to effectiveness, 81 per cent agreed retargeting was performing well or better than alternatives when compared to other display ads, and 78 per cent agree in comparing retargeting to email. Eighty per cent also saw retargeting as performing well or better compared to search.

Just over half of B2B marketers are currently retargeting on mobile, compared to 41 per cent of B2C marketers, and over half of marketers say social media is the hottest topic in retargeting, following by email.

When it comes to how marketers measure a digital campaign’s success, total conversions was overwhelmingly the preferred metric (59 per cent), followed by ROI/return on ad spend (33 per cent), cost per action (17 per cent), clickthrough rate (15 per cent) and cost per click (14 per cent).

The report also delved into the approach to customer lifecycle, and asked marketers how they allocated budget accordingly. Across the group, just over one-third (36 per cent) was found to be allocated to prospecting for new customers, 26 per cent for converting prospective customers, 1 per cent for activating or upselling customers, and 20 per cent onretaining customers and driving loyalty.

The Adroll report was based on a survey of 265 A/NZ marketers.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Is artificial intelligence riddled with bias?

The purpose of Artificial Intelligence (AI) has always been to replace the menial and repetitive tasks we do each day in every sector, so that we can concentrate on doing what we do best. Saving time and money has certainly been a decent outcome as AI infiltrates the business landscape, however, now we are starting to see problems that cause major issues in practice.

Katja Forbes

Founder and chief, sfyte

5 things every business can do to drive brand loyalty

If you’re in any customer-centric role, you’ll likely be familiar with the Net Promoter Score (NPS) – one of the most popular tools for brands to measure their customer sentiment.

Catherine Anderson

Chief customer officer, Powershop Australia

What the modern gig economy is doing to customer experience

Most marketing theory was established in the context of stable employment relationships. From front-line staff to marketing strategists and brand managers, employees generally enjoyed job security with classic benefits such as superannuation plans, stable income streams, employment rights, training, sabbaticals and long-service leave.

Dr Chris Baumann

Associate professor, Macquarie University

Thank you! That was useful to know.

Belia Adam

Why your best social marketing brand tool could be hiding in plain sight

Read more

Because you are missing the point of the term "disruption"

Sean

Uber for the truckies: How one Aussie startup is disrupting the freight industry

Read more

Absolutely agree with this ... Facebook doesn't care what adds they show. You report an add for fake news/scam and it just remains "open...

Quasi Carbon

Unilever CMO threatens Facebook, Google with digital advertising boycott

Read more

How to create Pinball game in 4 minshttps://youtu.be/S1bsp7del3M

Alex Atmavan

Rethinking gamification in marketing

Read more

True Local - one of the least credible review sites on the entire internet.

MyNameIsStomp

Former Virgin Mobile CMO and CEO joins oOh! as first customer chief

Read more

Latest Podcast

More podcasts

Sign in