The German carmaker will not be selling on data it collects on drivers
BMW refuses to yield to tech and advertising firms that are eyeing up the carmaker's connected car data, it revealed during the Detroit Motor Show.
Speaking at the North American International Auto Show, BMW'S sales and marketing lead, Ian Robertson told The Financial Times that the carmaker is taking the issue of wireless connectivity in cars and data privacy extremely seriously.
"There's plenty of people out there saying: 'Give us all the data you've got and we can tell you what we can do with it'".
Aside from location and speed information collected by telematics, Robertson added that carmakers like BMW could tell whether a child is sitting in the car through weight sensors in the seats.
He said: "Several companies have said: 'We'd like to know that data because then we will know whether it's an adult or a child sitting in the car'...'If you also tell us how long the engine's been running, then we know...from the navigation system, they're about to pass a McDonald's, the car's been running for three hours, and the child's probably hungry.'
BMW were the first carmaker to offer factory-fitted telematics into their models so customers could benefit from usage-based insurance.
The issues surrounding data privacy for drivers will continue to be a hot topic alongside security and legal issues as cars become more connected and, eventually, more autonomous.
Telephone companies, as well as insurers, are investing in telematics to offer customer's better rates in exchange for monitoring their driving.
These companies could use this information to sell to third parties, like local authorities, to improve town planning, Telefonica told ComputerworldUK last year. Further, there is an opportunity for restaurants and shops to offer location-based push notifications when a car drives past certain chains - enticing the driver to stop.
Connected and driverless cars were the hot topic at the annual consumer tech show, CES, last week, where Ford's chief technology officer claimed driverless cars would be available to buy within five years.
Image credit: BMW Mini Superleggera
Marketing that urges respondents to ‘buy now’ is a little like asking someone to marry you on your first date. At any time, only 3 per cent of the market is looking for what you’re selling, so the chances of your date randomly being ‘The One’ is pretty slim.
The prospect of deep learning gives those of us in the industry something to get really excited about, and something to be nervous about, at the same time.
In 1976 Apple launched. The business would go on to change the game, setting the bar for customer experience (CX). Seamless customer experience and intuitive designs gave customers exactly what they wanted, making other service experiences pale in comparison.
In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.
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