Victorian food manufacturers tap into Chinese customers with Alibaba ecommerce deal

Partnership between Australian ecommerce company Premium australia Foods and ChannelAdvisor pushes brands through Alibaba Group's Tmall Global retail portal

Alibaba Group ecommerce partnership
Alibaba Group ecommerce partnership

For Australian food manufacturers, China presents a marketplace that is both appealing and challenging. Issues such as market complexity, language issues, brand safety and the sheer size of the market are often cited as impediments to entry.

But a dozen Victoria-based food manufacturers are now exporting into the Chinese mainland thanks to an innovative partnership between export-oriented Australian ecommerce company, Premium Australia Foods, and global ecommerce specialist, ChannelAdvisor.

The two are working together to assist the 15 food makers retail their products through Chinese marketplace Alibaba Group’s premium Tmall Global retail portal, opening up new omni-channel retail opportunities for these brands.

Related: China's Alibaba invests $215 million in Tango messaging app

Tmall Global gives foreign companies the opportunity to reach Chinese consumers in a premium marketplace environment. It claims to have more than 230 million users and accounts for approximately 50 per cent of all Chinese business-to-consumer transactions.

Premium Australia Foods’ ecommerce director, Christopher Morley, says the idea arose from conversations he had with food makers while working in digital marketing, regarding their desire and trepidation over the Chinese market. That led to an 18-month investigation of the possibilities for Chinese market entry, before the launch of Premium Australia Foods 12 months ago.

“It can be very difficult if you are an SME to go it alone into China,” Morley says.

Forrester Research has predicted the Chinese e-commerce market could be worth as much as $672 billion by 2018, thanks to 18 per cent annual growth.

Premium Australia Foods has offices in Melbourne and Shanghai, and handles requirements such as language translation and import/export requirements. ChannelAdvisor then stores and manages the manufacturers’ inventory, and provides the data linkages into the Tmall global site, including distribution of sales data back to the manufacturers.

“We can start to understand where all these people are, what they are buying, how often they are buying,” Morley says. “And that then leads on to our ability to retarget and remarket to those customers.”

According to ChannelAdvisor’s managing director for Australia, Mark Gray, the combination of his company and Tmall Global means Australian food manufacturers can dip into a market such as China with minimal capital expenditure and risk.

“And that really sings to a lot of retailers and manufacturers,” Gray says.

Gray says Tmall Global is just one of more than 30 marketplaces that ChannelAdvisor connects to, and meets the need for retailers to take an omni-channel approach to market penetration.

“Marketplaces are really starting to eat the world,” Gray says. “We are finding that there is much more success to be had for retailers from getting in front of as many different types of buyers as possible, and that marketplaces are the way to go.

“From the one feed we get from the retailers or manufacturers, we can feed that to the 30-plus marketplaces that we support globally. And the value is that retailers don’t have to create their own individual integration for every country or every marketplace.”

While Premium Australia Foods has no active plans to enter other markets, Morley says the partnership with ChannelAdvisor leaves that possibility open.

“Australia makes some really great products, and we should be looking more internationally,” Morley says. “Ecommerce and the marketplaces give us a cheap way to get into the UK, US or China.”

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Signup to CMO’s email newsletter to receive your weekly dose of targeted content for the modern marketing chief.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

Conversations over a cuppa with CMO: Microsoft's Pip Arthur

​In this latest episode of our conversations over a cuppa with CMO, we catch up with the delightful Pip Arthur, Microsoft Australia's chief marketing officer and communications director, to talk about thinking differently, delivering on B2B connection in the crisis, brand purpose and marketing transformation.

More Videos

JP54,D2, D6, JetA1 EN590Dear Buyer/ Buyer mandateWe currently have Available FOB Rotterdam/Houston for JP54,D2, D6, JetA1 with good and w...

Collins Johnson

Oath to fully acquire Yahoo7 from Seven West Media

Read more

Hi This is George, Thanks for sharing this nice information about foodpanda blockchain. During this pandemic situation food delivery indu...

George David

foodpanda launches blockchain-based out-of-home advertising campaign

Read more

Did anyone proofread this document before it was published?

Beau Ushay

CMO Momentum 2020: How to embrace agile marketing

Read more

JP 54, D2, and D6 EN590,JET A1 AVAILABLE ON FOB DIP AND TEST IN SELLER TANKWe Can supply Aviation Kerosene,Jet fuel (JP 54-A1,5), Diesel ...

Collins Johnson

Oath to fully acquire Yahoo7 from Seven West Media

Read more

An honest and hardworking conveyancer doesn't need a marketing strategy. His past clients will spread the word for him. These days the ho...

Bagen Andrea

What this millennial marketer is doing to shake up conveyancing

Read more

Blog Posts

Commissioning personas that get used

How to avoid the bottom drawer, and how to get value from the work you’ve paid for

Melanie Wiese

Chief strategy officer, Wunderman Thompson

Why It’s Going To Be A Bumper Holiday Season Despite the Pandemic

Behavioural science expert Dan Monheit, co-founder and strategy director of creative agency, Hardhat, writes that marketing chiefs should hold their nerve, as they have reason to be optimistic

Dan Monheit

Co-founder, Hardhat

Why marketing and UX teams must join IT on cyber security

For far too long, cyber security has been considered the sole domain and concern of the IT department, with other departments including marketing, UX and design, firmly entrenched in the belief it is not their concern. The reality could not be further from the truth. In fact, this view is dangerous as it could lead to irreparable brand damage and a lack of trust in consumer behaviour.

Nicki Doble

CIO, Cover-More Group

Sign in