Salesforce combining Radian6 with Buddy Media to create Social Studio

The new product gives teams a unified way to collaborate on content marketing campaigns

Salesforce.com is releasing Social Studio, a new product that combines features from its Radian6 social-media-monitoring technology with the content publishing capabilities of its Buddy Media software for marketers.

Social media has rapidly gained prominence as a target for marketers, but many companies are using a slew of different tools, resulting in a disjointed, inefficient effort overall, said Marcel LeBrun, senior vice president of social products.

Social Studio brings together a series of elements aimed at giving marketing teams a single platform on which to work with one another.

Components include team workspaces; detailed and collaborative calendars; content creation tools for publishing on Facebook, Twitter and other social sites; social-media-monitoring and engagement capabilities; and analytics showing how successful various pieces of content are.

"This is not an integration, it's not stitched together," LeBrun said. "It's one brand-new product."

Social Studio is being launched with the help of a number of partners. It's tied into Getty Images and Shutterstock, giving users the ability to pull in photographs from those services. Other launch partners include Trendspottr, which helps marketers see what's hot on social media and determine whether to create content that takes advantage of the trend.

Pricing for Social Studio begins at US$1,500 per month, with costs going up based on a number of consumption metrics, such as the number of social media handles a company wants.

Existing Radian6 and Buddy Media customers will get access to Social Studio at no additional charge. Customers who only license one of those products currently will still get access on a limited basis, according to LeBrun.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Blog Posts

Using artificial intelligence to surprise your customers

​We have expected artificial intelligence (AI) will become part of our everyday lives for quite some time.

Katja Forbes

Founder and chief, sfyte

Is customer segmentation dead?

Ginni Rometty, the CEO of IBM, announced the death of customer segmentation five years ago saying, "The shift is to go from the segment to the individual. She might have been a bit premature for most marketers, but if customer segmentation isn't dead yet, it's definitely on life support.

Richard Taylor

Senior digital strategist, Spinach

How people buy brands

Andrew Ehrenberg was a giant in the field of marketing science. He believed scientific methods could reveal law-like patterns of how people buy. In this post, I summarise one of Ehrenberg’s most important discoveries and its implications on how people buy brands.

Kyle Ross

Strategist, TRP

Hey there! it is a really meaningful post. I too have written a few similar articles about SEM, SEO, Social Media, Digital Marketing Tren...

Rohit

Digital advertising continues to dominate marketing budgets

Read more

Thanks for sharing the strategies ! :)

Isabella Richardson

Marketing the most of martech for revenue and CX

Read more

Glad to be a part of this informative post... Thanks for sharing this useful info!!! It is very important to stay updated about the lates...

Aaron Alexis

Predictions: 9 digital marketing trends for 2019

Read more

What the hell is with the "He claims, he claims, he claims" nonsense? That's just not good reporting.

Armaan Alfares

Marketers aren't investing enough in direct response and customer data

Read more

This is a great development in the industry. Thanks for putting this together! We’ve been working with companies to help them build intel...

Giridhar Prathap Reddy

Professional services industry develops hybrid chatbot and live-chat

Read more

Latest Podcast

More podcasts

Sign in