Aussie online tailor adopts 3D body scanner to improve omni-channel strategy

Institchu partners with Australian startup mPort to roll out 3D body scanners to help men find the right suit fit

Australian online tailor, InStitchu, is rolling out 3D body scanners across the country to help men find the perfect suit fit.

The company has partnered with Australian startup, mPort, to give consumers the ability to capture their measurements via the physical 3D machines to order a suit online. Once customers have been to a 3D scanner, they can visit the Institchu site to choose the design and colour of their suit using its digital customisation tools.

The mPort scanner is now operating at World Square shopping centre in Sydney’s CBD, and will also be rolled out to other shopping centres across Australia.

InStitchu co-founder, Robin McGowan, said the new scanners will give those keen to purchase through an online retail platform but uncomfortable taking their own measurements the best of both worlds.

“Although the online measuring tools have been well received, there are still a lot of men out there hesitant about measuring up on their own,” he said. “The 3D body scanning technology from mPort is just what they needed to gain the confidence to purchase tailored suits online.

“Our goal has always been to make quality tailored suits accessible to all men. To achieve this, we’ve relied upon technology and a smart business model.”

Co-founder of InStitchu, James Wakefield, told CMO said the company will gauge the level of success against sales revenue.

"Ultimately, the success of the partnership will be judged by the spike in the number of sales which result from customers who have been scanned by mPort, and of course, the level of positive feedback we get from our customers," he said.

Institchu isn’t the first retailer to look to utilise 3D body scanning technology to help its customers find the right fit.

In 2012, Target Australia announced it was investing $1 million into 3D body scanning technology created by Alvanon Group to help customers find the right size of clothing and reduce product returns.

In the UK, online sizing site, Bodi.Me, also gives consumers the ability to save their physical measurements via 3D body scanners at pop-up events and in-store, which can then be used to shop for the right sizes with their favour brands online.

Scanning technology is also being adopted for health and fitness reasons. At Virginia Tech in the US, the VFit 3D body scanner created on campus is being employed to help track an individual’s fitness and diet progress.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, or join us on Facebook: https://www.facebook.com/CMOAustralia

Signup to CMO’s new email newsletter to receive your weekly dose of targeted content for the modern marketing chief.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments

Latest Videos

Conversations over a cuppa with CMO: Microsoft's Pip Arthur

​In this latest episode of our conversations over a cuppa with CMO, we catch up with the delightful Pip Arthur, Microsoft Australia's chief marketing officer and communications director, to talk about thinking differently, delivering on B2B connection in the crisis, brand purpose and marketing transformation.

More Videos

Hey there! Very interesting article, thank you for your input! I found particularly interesting the part where you mentioned that certain...

Martin Valovič

Companies don’t have policies to disrupt traditional business models: Forrester’s McQuivey

Read more

I too am regularly surprised at how little care a large swathe of consumers take over the sharing and use of their personal data. As a m...

Catherine Stenson

Have customers really changed? - Marketing edge - CMO Australia

Read more

The biggest concern is the lack of awareness among marketers and the most important thing is the transparency and consent.

Joe Hawks

Data privacy 2021: What should be front and centre for the CMO right now

Read more

Thanks for giving these awesome suggestions. It's very in-depth and informative!sell property online

Joe Hawks

The new rules of Millennial marketing in 2021

Read more

In these tough times finding an earning opportunity that can be weaved into your lifestyle is hard. Doordash fits the bill nicely until y...

Fred Lawrence

DoorDash launches in Australia

Read more

Blog Posts

Highlights of 2020 deliver necessity for Circular Economies

The lessons emerging from a year like 2020 are what make the highlights, not necessarily what we gained. One of these is renewed emphasis on sustainability, and by this, I mean complete circular sustainability.

Katja Forbes

Managing director of Designit, Australia and New Zealand

Have customers really changed?

The past 12 months have been a confronting time for marketers, with each week seemingly bringing a new challenge. Some of the more notable impacts have been customer-centric, driven by shifting priorities, new consumption habits and expectation transfer.

Emilie Tan

Marketing strategist, Alpha Digital

Cultivating engaging content in Account-based Marketing (ABM)

ABM has been the buzzword in digital marketing for a while now, but I feel many companies are yet to really harness its power. The most important elements of ABM are to: Identify the right accounts; listen to these tracked accounts; and hyper-personalise your content to these accounts to truly engage them. It’s this third step where most companies struggle.

Joana Inch

Co-founder and head of digital, Hat Media Australia

Sign in