Social media goliath says it could help with product development and targeted advertising
Facebook is reported to be contemplating a technology that will allow it to track the cursor movements of its users.
The social networking giant, which now boasts 1.19 billion active monthly users, is looking at tracking software that would tell it where a user has placed their cursor and how long they hover over certain areas of the Facebook website, according to The Wall Street Journal. It may also start mining data on whether a specific user is looking at the Facebook newsfeed on their mobile phone at any particular point in time.
Facebook said information of this nature could be added to its data analytics warehouse, which already holds 300 petabytes of information and is available for use throughout the company to help with product development and targeted advertising.
The tests are ongoing but if the technology is rolled out it could be perceived by some Facebook users as an invasion of privacy.
Facebook's head of analytics, Ken Rudin, said in an interview: "It is a never-ending phase. I can't promise that it will roll out. We probably will know in a couple of months."
Rudin added that the company is assessing whether tracking a user's mouse movements makes business sense.
If the Menlo Park-headquartered firm does decide to roll out the new tracking software then it would become the first social media network to do so. However, other sites like internet photo service Shutterstock already collect data on their user's mouse movements.
Ginni Rometty, the CEO of IBM, announced the death of customer segmentation five years ago saying, "The shift is to go from the segment to the individual. She might have been a bit premature for most marketers, but if customer segmentation isn't dead yet, it's definitely on life support.
Andrew Ehrenberg was a giant in the field of marketing science. He believed scientific methods could reveal law-like patterns of how people buy. In this post, I summarise one of Ehrenberg’s most important discoveries and its implications on how people buy brands.
The purpose of Artificial Intelligence (AI) has always been to replace the menial and repetitive tasks we do each day in every sector, so that we can concentrate on doing what we do best. Saving time and money has certainly been a decent outcome as AI infiltrates the business landscape, however, now we are starting to see problems that cause major issues in practice.
In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.
This is so cool & Innovative . A Milestone will be created by this.
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