Direct Twitter messages with links fall prey to technical issues

A technical issue with URLs is causing the problem, Twitter has said

Twitter's direct messaging feature appears to be experiencing technical difficulties by not allowing certain messages to be sent if they contain links.

The issue was first noticed by some users Wednesday night, with tweets flagging the issue continuing to appear through Thursday morning and into the early afternoon.

Apparently, whether a message can successfully be sent depends on the link it contains. In internal tests, messages containing links to Twitter.com, Facebook.com, YouTube.com and NYTimes.com appeared to work fine. But messages containing links to Google.com did not go through, and neither did messages containing links to Businesswire.com, Inquisitr.com, PCWorld.com or Computerworld.com.

Twitter could not immediately be reached to comment on the issue, though in other reports the company described the problem as a "technical issue with URLs."

Some users' problems, however, suggest there might be more going on. When trying to send a message containing a link, some users reported seeing a message that read, "Permission denied. There was an error sending your message: Text contains malware."

Tweets and direct messages containing links can be dangerous on Twitter, and in the past have been used to hijack members' accounts. In the Netherlands, users reported earlier this year that they were targeted by malicious malware. In that case, hackers used links within Twitter to land people on external sites that would attack their browser and deliver malware.

Twitter already tries to flag certain URLs to prevent phishing and scams, by blocking the posting of suspected malware URLs and flagging suspected harmful shortened URLs. Harmful sites may include phishing sites, sites that download malicious software to the user's computer, or spam sites that request personal information, the company says.

Better policing the links users send through direct messages, therefore, would make sense for Twitter.

Twitter's direct messaging feature has lately been undergoing some experimentation. Last week a new account appeared on Twitter called "Event Parrot," which uses direct messages to keep users up-to-date on the news. On Thursday, direct messages were still sent through that service, with functioning links to sites like NBC News.

Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com

Join the newsletter!

Or
Error: Please check your email address.
Show Comments

Blog Posts

Social purpose: Oxygen for your brand health vitals

If trust is the new currency, then we’re in deep trouble. Here's why.

Carolyn Butler-Madden

Founder and CEO, Sunday Lunch

Customer experience disruption: Healthcare faces a bitter pill

Over the past decade, disruptors such as Amazon, Apple and Australia’s Atlassian have delivered technology enhanced customer experiences, which for the most part, have improved customers’ lives and delivered unparalleled growth. Can they do the same for healthcare?

Alex Allwood

Principal, All Work Together

How can a brand remain human in a digital world?

Some commentators estimate that by 2020, 85 per cent of buyer-seller interactions will happen online through social media and video*. That’s only two years away, and pertinent for any marketer.

James Kyd

Global head of brand strategy and marketing, Xero

https://bit.ly/2qLgzmR Transform your life a proven digital blueprint

Okitoi Steven

How this banking group tackled a digital marketing transformation

Read more

Its great to hear that companies including JCDecaux, oOh!media, Omnicom and Posterscope Australia have all partnered with Seedooh inorder...

Blue Mushroom Infozone Pvt Ltd

Out of home advertising companies strive for greater metrics and transparency

Read more

Much ado about nothingAnother fluff piece around what it could possibly do rather than what it is doing

gve

How AMP is using AI to create effortless ‘experiences’

Read more

is it true that Consumer expectations are also changing as a result. If we trust someone with our data there is also an expectation that ...

Sunita Madan

Society will decide where digital marketing takes us next: Oracle

Read more

This Blog is Very interesting to read and thank you for sharing the valuable information about Machine Learning. The information you prov...

johny blaze

What machine learning has done for the Virgin Velocity program

Read more

Latest Podcast

More podcasts

Sign in