Former Bankwest Retail chief officially takes over the reins as group chief marketing officer after the departure of Andy Lark
The Commonwealth Bank has confirmed interim marketing chief, Vittoria Shortt, will replace Andy Lark permanently as the banking group’s new CMO.
Shortt has an extensive 13-year career across CommBank, and was most recently the chief executive of Bankwest retail before being appointed interim group CMO where she was also responsible for marketing. She was previously executive general manager of direct channels for Commonwealth Bank, and has led sales, operations, strategy, marketing, mergers and acquisition roles.
Her resume also includes stints with Carter Holt Harvey and Deloitte. Shortt officially took over last week, a spokesperson said.
Shortt follows in the big footsteps of Lark, who announced his resignation from the banking group in May after two busy years as group CMO. His achievements included overseeing the relaunch of the CommBank brand, as well as transforming the bank’s social, digital and mobile strategies.
Follow CMO on Twitter: @CMOAustralia, take part in the CMO Australia conversation on LinkedIn: CMO Australia, or join us on Facebook: https://www.facebook.com/CMOAustralia
As the ‘Asian century’ becomes ever more prevalent and the Fourth Industrial Revolution gathers speed, marketers are having to surf a tidal wave of creative destruction. The choice is stark: Embrace change, or resign yourself to a Darwinian fate.
Many marketers, agencies - and everyone in between - get caught up on bubble references and data points. They’ll use Facebook best practice as the only best practice for Facebook executions and only consider metrics and responses of the one channel they’re expected to deliver on.
A few weeks ago, our Prime Minister, Scott Morrison took it upon himself to tell companies and their CEOs where to go when it came to societal issues. It wasn’t an organisation’s place to get involved. Instead, he said it should be left to governments to solve societies challenges.
In this bonus last episode of this new podcast series, BrandHook MD, Pip Stocks, talks with former ANZ group general manager of marketing, Louise Eyres, talks about the importance of thinking like a customer and using intuition to solve customer painpoints.
Congratulations! So good to see a business turnaround with a good omni channel email lead strategy.Antanthonyidle.com
Anthony Idle
How Total Tools overhauled its omnichannel marketing
Well, you can always improve your service. Your customers will appreciate your efforts.
Mike Thompson
Report: Australian customer experience good but not great
Thanks for sharing! Terracotta Jewellery Online Shopping Ethnic Jewellery Online Shopping
Cotton Sarees Online
How data is driving the customers of a lifetime for BaubleBar
Informative blog. Xero is a well-known revolutionized accounting software, specifically developed to provide best User Experience and mak...
NavkarConsultancyServices
Xero evolves to fit a changing marketplace
>Writes article about how to show diversity in an authentic way>All featured opinions are from white women
Jennifer Metcalfe
Food for Thought: How can brands show diversity in an authentic way?