Jive improves gamification, analytics in enterprise social suite

The latest Jive upgrade also extends the integration capabilities of its StreamOnce add-on to Chatter, Yammer and Evernote.

Jive is rolling out of its software assembly line a new version of its enterprise social networking (ESN) suite with enhanced gamification and sharper analytics, as well as deep integration with Salesforce.com's Chatter, Microsoft's Yammer and Evernote.

Nathan Rawlins, Jive product marketing vice president, said that with this latest quarterly update the company addressed key trends in ESN, like promoting engagement with the software via techniques like gamification; giving administrators usage analytics capabilities; and simplifying the way Jive is integrates with third-party systems.

Improvements in gamification include a reputation center where employees can view their current and completed "missions" and the points and badges they have earned. Managers now can also customize "missions" with more than 130 specific actions they want employees to engage in to accomplish business goals. The gamification capabilities in Jive are powered by Bunchball.

Analytics enhancements include the availability of what Jive describes as "ready made, easy to read" reports designed to pinpoint business areas that could be tweaked to advance the attainment of specific goals like hitting sales targets, enhancing onboarding of new employees and sharpening customer service.

Meanwhile, the Jive StreamOnce add-on, which automates and simplifies the process of integrating the ESN suite with third-party systems, has been extended with links to Chatter, Yammer and Evernote, which will be available in the coming weeks. It already supports integrations with Google's Gmail and Microsoft's Exchange email servers and with the Dropbox cloud storage and file sync/share service.

This latest Jive update also includes a revamping of the Jive Anywhere browser plugin to simplify the process of sharing content from the public Web within Jive communities.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the newsletter!

Error: Please check your email address.
Show Comments

Blog Posts

How to become the customer experience custodian

The number one objective enterprises give for embarking on a digital transformation is to improve customer experiences with new engagement models, according to IDC’s 2017 global study.

Fear not: It's only a robot

Every time I pass through the automated border controls at the Sydney airport I walk away with a feeling of exasperation on the one hand and relief on the other. Exasperation, because the face recognition technology inevitably always fails to recognise me. Relief, because we seem to be safely years away from the Orwellian reality of states controlling every aspect of our lives; something the media is keenly warning us against each day.

Dan Kalinski

CEO, iProspect Australia and New Zealand

To DMP or not to DMP?

There are plenty of brands that can benefit from plugging into a data management platform. But should you engage an agency to run one or bring it in-house?

Ben Willee and Richard Taylor

Spinach Advertising

I worked at Momentum when the transformation started way back in 2013 (not 2015 as stated in the article). It was a painfully slow and co...

Jay

How Momentum Energy has transformed its entire business to be customer-led

Read more

Another buzzword thoughtlessly latched onto, without any thought for the implications on the organisations that have to lumber through th...

Tired

Rolling out agile marketing at Deakin

Read more

Useful., also don’t miss out on these 5 features of Adobe Experience Cloud - Visit here > http://www.softcrylic.com/b...

Sunil Joseph

Adobe debuts Advertising Cloud, Experience Cloud

Read more

the systems that run these things are teachable just like a car, theres stuff still yet to come out to bring up the automation grade, b...

Magnus Robert Carl Wootton

Fear not: It's only a robot - Big data delivery - CMO Australia

Read more

Marin Software’s digital marketing solution as a short way of streamlining and finding a scalable solution...

Al Drazhev

How BizCover is boosting search advertising success

Read more

Latest Podcast

More podcasts

Sign in