The inaugural Best CX Companies List was developed by Fifth Quadrant and supported by CMO, Flamingo and Oracle.
Fifth Quadrant CEO, Dr Catriona Wallce
Fifth Quadrant MD, Kristi Mansfield explains the process behind the inaugural list
Fifth Quadrant MD, Kristi Mansfield and Dr Catriona Wallace
Dr Catriona Wallace
CMO Editor, Nadia Cameron
BUPA is awarded Best CX Leading Initiatives for its voice of customer programs (from left): Fifth Quadrant's Kristi Mansfield, BUPA's Jessica Reefe and CMO's Nadia Cameron
Commonwealth Bank wins Best CX Company People’s Choice Finance, Banking and Insurance
Best CX Company People’s Choice Human and Animal Health goes to RSPCA (from left): Fifth Quadrant's Kristi Mansfield, RSPCA's Paige Gibbs, and Flamingo's Julie Trajkowski
Best CX Company People’s Choice Human and Animal Health goes to RSPCA (from left): Fifth Quadrant's Kristi Mansfield, RSPCA's Paige Gibbs, and Flamingo's Julie Trajkowski
Best CX Company People’s Choice Government and Education goes to TAFE (from left): Fifth Quadrant's Kristi Mansfield, TAFE's Theresa Collignon, and Flamingo's Julie Trajkovski
Telstra's Nicole Doukas accepts the People's Choice awards for both Best Paid Media and Internet Providers and overall winner
Oracle's Thomas Fikentscher
CGU wins Best CX Companies List 2014 (from left): Fifth Quadrant's Kristi Mansfield, GCU's Grant Pattison, and Oracle's Thomas Fikentscher
Grant Pattison accepts the top award for Best CX Companies List 2014
Attendees were given the opportunity to ask questions of the winners following the awards ceremony