NewVoiceMedia is strengthening its position in North America as a leading cloud contact center vendor, with the appointment of Monica Girolami as Head of Marketing North America.

Monica joins the company’s growing Sales & Marketing team in San Francisco with immediate effect, bringing over 13 years’ marketing, business development and channel experience to the role. Most recently she served as Director, SMB Product Marketing at Symantec where she managed the positioning, training and go-to-market strategy for multiple product lines.

Girolami will lead NewVoiceMedia’s marketing team and go-to-market strategy in North America as the business extends its leadership in cloud contact center technology. Her appointment to the newly-created role reflects the company’s significant growth and closely follows the appointment of Eric Coyle as Vice President Sales Engineering, North America. The business has doubled its number of staff over the last year to meet increased demand for its technology.

Tim Pickard, SVP Marketing at NewVoiceMedia, comments, “Monica joining the team marks another key appointment for NewVoiceMedia as we continue to strengthen the marketing organisation and expand the business in North America. With her extensive marketing experience within the IT industry and a proven track record of managing successful go-to-market strategies to drive growth, Monica will be invaluable in her new role with us”.

Monica adds, “This is a fantastic opportunity to develop a brand and company that has such an exciting future ahead. NewVoiceMedia is disrupting the contact center market in North America, and I’m thrilled to be joining the business as it continues to drive change in the industry”.

For further information, please visit http://www.newvoicemedia.com