Telstra brings on two telco heavyweights to exec team

New recruits will oversee a newly created technology, innovation and strategy portfolio, as well as retail business

Kevin Russell joins Telstra's leadership ranks
Kevin Russell joins Telstra's leadership ranks

Telstra has added two telco heavyweights to its executive ranks across retail and technology, innovation and strategy.

Stephen Elop, the former CEO of Nokia from September 2010 to September 2013, joins the ASX-listed telco giant in the newly created role of group executive technology, innovation and strategy. He is tasked with leading Telstra’s strategy to become a world-class technology company and reports directly to CEO, Andrew Penn. The role sees him based jointly in the US and Australia.

The role encompasses the chief technology officer, chief scientist, Telstra Software Group and corporate strategy and has direct links into product development functions.

As well as his stint running Nokia, Elop’s heritage includes executive roles with Microsoft, Juniper, Adobe and Macromedia. He starts at Telstra on 4 April.

“Stephen will immediately add major firepower to our team with his extensive and deep technology experience and an innate sense of customer expectations,” Penn said. “He is a recognised international technology leader and strategist from across a range of global organisations.”

Telstra has also appointed Kevin former SingTel Optus country chief officer and CEO of consumer for Australia, Kevin Russell, as group executive for Telstra Retail. He replaces Dr Karsten Wildberger, who quit the post in December after just three months in the role and officially finished up on 31 March.

Russell has a long history in the telco space. Alongside the three years with SingTel Optus from 2012 to 2014, he was formerly chief operating officer then CEO of Hutchison Three UK, rising to the role after being the CEO for Hutchison Telecoms Australia, where we oversaw the launch of the 3 brand and mobile services in 2003.

At present, Russell is CEO for a Silicon Valley-based technology startup and will join Telstra in late April.

“Kevin has an impressive track record working for several of the world’s largest telcos in a range of demanding markets,” Penn said. “He has passionately worked to build customer experiences in new and existing major consumer brands and service business clients. He has managed major programs across national fixed and mobile networks and is well regarded in the local technology community.”

Russell said Telstra’s commitment to improving customer services and being customer centric, and to simplifying and strengthening its core business were key to his decision to sign up.

More broadly, the market transition to the National Broadband Network and accelerating technology innovation presents growth opportunities and changing competitive dynamics requiring nimble execution,” he commented in a statement.

Follow CMO on Twitter: @CMOAustralia, take part in the CMO conversation on LinkedIn: CMO ANZ, join us on Facebook: https://www.facebook.com/CMOAustralia, or check us out on Google+: google.com/+CmoAu

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Putting experience design and strategy in the spotlight

​A few years ago, there was lots of chatter about the elusive UX unicorn; a mythical person capable of delivering everything from research to design to development. It became an obsession for the industry, sparking debate about whether this was the metaphor for how unreasonable our expectations of designers had become, while some felt it was what all designers should be aspiring to.

Tracy Brown

Experience design strategy director, DT

Making sense of artificial intelligence

When new trends and technologies burst onto the marketing scene, there’s always a frantic effort to either keep up or provide guidance, especially when serious amounts of money are involved. It happened with social media, it happened with personalisation and big data, and it’s happening now with artificial intelligence.

Phil Whitehouse

Asia-Pacific innovation lead, DigitasLB

4 key findings on the state of B2B marketing

The ​2016 B2B Marketing Outlook Report​ was recently published by Green Hat in conjunction with ADMA for the sixth consecutive year. It highlights the most significant trends from 2015 and shows B2B marketers what’s in store for the year ahead.

Andrew Haussegger

Co-founder and CEO, Green Hat

Martech will definitely make everything better especially when it comes to marketing and sales. Any business not comfortable with it shou...

TapAnalytics

Marketo’s CEO talks martech industry consolidation and his enterprise customer ambitions

Read more

You can also try this leads to revenue calculator tool (it's free): https://www.strategic-ic.co.uk...

Fes Askari

​The dangers of misaligning your marketing budget with business goals

Read more

“We wanted to provide was a way for a customer to have a seamless experience as they went across channels,” Marrocco added. “So if your c...

Sarah

​Telstra’s mission to match the offline experience with online customer service

Read more

You have the right to know what happened that made AI possible, after all these years.I discovered and patented statistics on unstructure...

Ilya Geller

Making sense artificial intelligence - Food for thought - CMO Australia

Read more

I hope this trickles down to job opportunities and more analytics based careers on the government.

Ale Xandra

Australian Open details data analytics improvements driving digital fan engagement

Read more

Latest Podcast

More podcasts

Sign in