French fine Google over change in privacy policy

CNIL says Google broke a French privacy law when it merged the privacy policies of its services

The French government's privacy watchdog has fined Google €150,000 (US$204,000) over changes the company made to its privacy policy in March 2012.

The changes Google made to its privacy policy don't comply with the French Data Protection Act, the Commission Nationale de L'Informatique et des Libertes (CNIL) said Wednesday.

Google's decision in 2012 to merge the privacy policies of about 60 of its services, including search YouTube, Gmail, Picasa and Docs, led to the French investigation. Google failed to sufficiently inform users about how the services would use their personal data and did not comply with French requirements to get user permission before installing cookies on their computers, CNIL said. Google also combined the data it collects about its users "across all of its services without any legal basis," CNIL said in a press release.

Google's actions had a widespread effect in France, the agency said. "Nearly all Internet users in France are impacted by this decision due to the number of services concerned," it said.

A Google spokeswoman said the company is reading CNIL's report closely to determine its next steps. "We've engaged fully with the CNIL throughout this process to explain our privacy policy and how it allows us to create simpler, more effective services," she added by email.

CNIL's Sanctions Committee did not challenge Google's right to simplify its privacy policies by merging them, the agency said.

The Sanctions Committee has ordered Google to publish the agency's decision at Google.fr within 48 hours and keep it up for eight days.

CNIL announced an investigation into the privacy policy change in September.

Grant Gross covers technology and telecom policy in the U.S. government for The IDG News Service. Follow Grant on Twitter at GrantGross. Grant's email address is grant_gross@idg.com.

Join the CMO newsletter!

Error: Please check your email address.
Show Comments

Supporting Association

Blog Posts

Behaviour change, by design

​We’re living in an age of unprecedented change. We experience with Oculus Rift, invest with Acorns, consume video through Hyper, tune into Pandora and navigate with Waze.

Glen Jeffreys

Head of UX, Deepend Group

Chat bots: How to use them commercially right now

I’m sure that many of you out there have heard a lot about chat bots (aka messaging bots) recently, and the fact that they are here to stay is pretty evident by now.

Deniz Nalbantoglu

Managing director, Webling-Interactive

Top tips to uncovering consumer insights for business innovation

An in-depth understanding of consumers sits at the heart of what we all need to do, but we know it’s not always easy to uncover insights that will unlock a true innovation opportunity.

Matt Whale

Managing director, How To Impact

what a load of shit, and what a major stuff up... the new brand device is sterile, boring and just plain bad. Would be better suited to a...

James Yoi

Tennis Australia unwraps new brand identity for Australian Open

Read more

Cool stuff. https://blogs.adobe.com/digita...

Mary

Design thinking: Leading with experience

Read more

Conversation commerce is a double edged sword. Do it right and it can create customer delight. Do it wrong and it can lose customers.

Jinal Shah

Why conversational commerce is going to reshape customer engagement

Read more

I liked how Kmart decided on what to source- by placing a notional or real camera in the place of use, seeing what is touched the most in...

Jinal Shah

Kmart CEO details priorities to turn Target around

Read more

ways to use social media to boost customer loyalty.join us on www.bigsocialmedia.in

swati singh

Four ways to use social media to boost customer loyalty

Read more

Latest Podcast

More podcasts

Sign in